WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
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3 Vote

Apply CCI edits

No description provided

Created 20 Feb 16:17

Therabill

1 Unlikely to Implement
1 Vote

User Stamp!

Can username and time stamp be added to simple notes and progress notes regardless if it's a provider or admin level user any time a change or edit is made? It would be good to know who is adding or changing a note. Currently, if an admin level us...

Created 08 Aug 14:38

Therabill / Usability

0 Future Consideration
3 Vote

Have a way to stop certain payments from coming into therabill from webpt for supply sales

We do a lot of cash based sales....mainly things like theraband, biofreeze, etc. When a patient buys it, they want to use a credit card in webpt. It is put on their account under supplies in webpt and then goes to Therabill as a payment on their a...

Created 17 Feb 22:09

Therabill / Payments

2
5 Vote

Automatically archive terminated insurances

If an insurance policy is terminated in WebPT, Therabill should automatically archive the insurance for any DOS being processed outside of the effective dates.

Created 30 Aug 14:29

Therabill / WebPT EMR Integration

0 Future Consideration
3 Vote

Missing info on Medicare ERAs

Is there any way you can format the Medicare ERAs to pull in the balance forward and offset information? At this time we have to try to decipher the info on the EDI file.

Created 16 Feb 21:56

Therabill / Payments

1 Future Consideration
5 Vote

Hold billing

It would be helpful to have a "hold billing" option, Example: one of my patient's ins. carriers has made an error in their system and are working on fixing and we must hold off on billing until issue is resolved. In the meantime, we will continue ...

Created 15 Aug 16:19

Therabill / Billing

3
5 Vote

Improve electronic claim workflow

It's really difficult to work electronic claim errors in that tiny screen. If we could pull them into work queues by payer/payer type, and sort by patient/payer/error type, and work multiple claims together it would save a ton of time. Also, if ea...

Created 10 Aug 16:44

Therabill / Billing / Usability

1 Future Consideration
1 Vote

Update online statements

Currently the email billing statements sent to patients include typos, are excessively wordy (complex) and appear in a format that we routinely get calls asking if the email is legitimate or if it is someone impersonating us - trying to hack their...

Created 03 Aug 23:39

Therabill / Billing

0 Future Consideration
2 Vote

run statements report by client class

It would be great if when we run the billing report, we could run by client class. We have our patient broken up between regular ins, WC, Auto etc. We like to send the patients who actually hae a balance due (regular ins patients) at least monthly...

Created 04 May 00:48

Therabill / Billing

0 Future Consideration
2 Vote

Show the patient post it note on the ERA

To display important billing information that maybe needed when posting ERAs. There is plenty of real estate on the screen to do this. This would save time by not drilling down into the patient record to see the post it note. Anyone needing the in...

Created 03 May 19:12

Therabill / Payments

0

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