WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

Archive ERA's in BULK

Archive is slow and it would be great to be able to archive several at one time or have it automatically archive once it is applied.

Created 24 Aug 21:53

Therabill / Payments

0 Future Consideration
3 Vote

Apply CCI edits

No description provided

Created 20 Feb 16:17

Therabill

1 Unlikely to Implement
3 Vote

Have a way to stop certain payments from coming into therabill from webpt for supply sales

We do a lot of cash based sales....mainly things like theraband, biofreeze, etc. When a patient buys it, they want to use a credit card in webpt. It is put on their account under supplies in webpt and then goes to Therabill as a payment on their a...

Created 17 Feb 22:09

Therabill / Payments

2
5 Vote

Hold billing

It would be helpful to have a "hold billing" option, Example: one of my patient's ins. carriers has made an error in their system and are working on fixing and we must hold off on billing until issue is resolved. In the meantime, we will continue ...

Created 15 Aug 16:19

Therabill / Billing

3
3 Vote

Missing info on Medicare ERAs

Is there any way you can format the Medicare ERAs to pull in the balance forward and offset information? At this time we have to try to decipher the info on the EDI file.

Created 16 Feb 21:56

Therabill / Payments

1 Future Consideration
1 Vote

Change User Access/Scheduler

No description provided

Created 22 Aug 14:30

Therabill / Usability

1 Future Consideration
5 Vote

Improve electronic claim workflow

It's really difficult to work electronic claim errors in that tiny screen. If we could pull them into work queues by payer/payer type, and sort by patient/payer/error type, and work multiple claims together it would save a ton of time. Also, if ea...

Created 10 Aug 16:44

Therabill / Billing / Usability

1 Future Consideration
2 Vote

LARGER BOXES

It would be helpful if the Insurance green outline (box) was larger to see it completely without having to scroll constantly. Its the same for ERA's, payments and other spots as well. They need to be altered to allow expansion to see everything.

Created 18 May 22:38

Therabill / Usability

0 Future Consideration
1 Vote

APPT DETAILS

Currently, only admin staff can see phone numbers and ALL appt details when they hover over an appt on the schedule. The providers are unable to see the same details. Can this be changed? They also need to see the phone number for phone sessions etc.

Created 17 Aug 15:23

Therabill / Usability

0 Future Consideration
1 Vote

SIMPLE NOTE ACCESS

Can the simple note icon that is attached to appointments give admin and providers access to see all simple notes attached to the account? Currently it will only give access to simple notes created for that appt only.

Created 17 Aug 15:22

Therabill / Usability

0 Future Consideration

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