WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

3 Vote

Add a box for Security Code on the patient statement when they are paying by Credit Card

Not having a box to put in the security code is an issue with processing. Please add one

Created 25 Jun 20:09

Therabill / Patient Statements

0 Unlikely to Implement
1 Vote

Make Payment Updates Report Improvements

Our Payment Update feed is full of multiple changes for single patients. It takes a considerable amount of time to delete or update each change. There should be a way to select all for a patient, so that after I go through and make sure that every...

Created 05 Jun 17:04

Therabill / Payments

0 Future Consideration
2 Vote

when a session has zero balance why doesnt it automatically go to close session instead of providers having to manually chose this when posting ERAS? The only way to move my zero/paid in full sessions is to do each date of service/procedure code one by one and close session

No description provided

Created 09 Dec 20:40

Therabill

2
2 Vote

Batch invite patients to the portal

Currently patients must be invited to the patient portal one at a time. This can be cumbersome. It would be great if there was a way to batch invite clients to the portal - this could be included in the batch statement functions, to send an invita...

Created 09 Dec 17:32

Therabill / Patient Statements

2 Future Consideration
3 Vote

Easier to read statments

The font on the patient statements is SO small. Any way to enlarge it for easier reading? Even for younger eyes, it's difficult to read. And many of our clients are vision impaired or elderly.

Created 16 Jun 01:05

Therabill / Patient Statements

1
2 Vote

2fa

No description provided

Created 07 Dec 15:29

Therabill

1 Future Consideration
1 Vote

Multi Clinic Drop down menu

I wish there was a clinic drop down menu where you could switch easily in between multiple clinics like on WebPT without having to log in and out each time for getting into another clinic's account. Billers that have lots of clinics would be able ...

Created 31 May 16:01

Therabill / Usability

0 Future Consideration
2 Vote

Would like a denial report option

We would like to be able to track our denials through a report. To ensure all are captured and worked appropriately.

Created 03 Dec 16:44

Therabill / Payments

0 Future Consideration
4 Vote

It would be great if your documents had tabs so that your didn't have to scroll through the whole thing to move between locations.

Everyone.

Created 11 Dec 03:50

Therabill / Usability

0
2 Vote

We would like to add late fees or a percentage to clients whose balance are past 30 days can we setup up something to automatically charge those clients

No description provided

Created 30 Nov 16:42

Therabill / Billing

0 Future Consideration

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

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Add a box for Security Code on the patient statement when they are paying by Credit Card

Make Payment Updates Report Improvements

when a session has zero balance why doesnt it automatically go to close session instead of providers having to manually chose this when posting ERAS? The only way to move my zero/paid in full sessions is to do each date of service/procedure code one by one and close session

Batch invite patients to the portal

Easier to read statments

2fa

Multi Clinic Drop down menu

Would like a denial report option

It would be great if your documents had tabs so that your didn't have to scroll through the whole thing to move between locations.

We would like to add late fees or a percentage to clients whose balance are past 30 days can we setup up something to automatically charge those clients

Filter by status

Filter by category

Identify yourself with your email address

Add a box for Security Code on the patient statement when they are paying by Credit Card

Make Payment Updates Report Improvements

when a session has zero balance why doesnt it automatically go to close session instead of providers having to manually chose this when posting ERAS? The only way to move my zero/paid in full sessions is to do each date of service/procedure code one by one and close session

Batch invite patients to the portal

Easier to read statments

2fa

Multi Clinic Drop down menu

Would like a denial report option

It would be great if your documents had tabs so that your didn't have to scroll through the whole thing to move between locations.

We would like to add late fees or a percentage to clients whose balance are past 30 days can we setup up something to automatically charge those clients