WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

3 Vote

Easier to read statments

The font on the patient statements is SO small. Any way to enlarge it for easier reading? Even for younger eyes, it's difficult to read. And many of our clients are vision impaired or elderly.

Created 16 Jun 01:05

Therabill / Patient Statements

1
2 Vote

We would like to add late fees or a percentage to clients whose balance are past 30 days can we setup up something to automatically charge those clients

No description provided

Created 30 Nov 16:42

Therabill / Billing

0 Future Consideration
4 Vote

It would be great if your documents had tabs so that your didn't have to scroll through the whole thing to move between locations.

Everyone.

Created 11 Dec 03:50

Therabill / Usability

0
1 Vote

save client signatures

No description provided

Created 12 May 17:24

Therabill

0
3 Vote

Add write off code or the ability to make up your own offices code for supplies or anything that will not get billed out

This would be useful when running a report. You will be able to easily see what amount you have written off for the month or year. This will help when the company is doing thier taxes for the year.

Created 29 May 22:33

Therabill / Reporting

1 Future Consideration
2 Vote

Stop sending clients emails to figure things out on their own. Work through a problem with them.

I am worried that batch payments are causing me an issue. I work through worksheets that get sent to me, but I often continue experiencing problems. I do not know if the people that help are unable to help due to certain reasons, but it's really f...

Created 18 Nov 17:09

Therabill / Billing

0
1 Vote

Agency AR

There should be an AR report for agencies. I can look at Insurance and patient AR, but I do not see a report for Agency AR.

Created 11 May 15:53

Therabill / Reporting

0 Future Consideration
1 Vote

Dates of service on first page

It would be helpful for billers if under Billing - Bill Insurance. When selecting provider or client name search etc. If you could display patient name, primary insurance then dates of service of each insurance line. I feel it would save time clic...

Created 11 May 10:25

Therabill / Billing

0 Future Consideration
4 Vote

ERAs; Show balance when posting payments and adjustments

When posting ERAs, you can't see how the claim balance will be affected by the payments and adjustments you are posting. This can result in credit balances, which then need to be corrected, or super small balances of a few pennies on a claim line,...

Created 14 Nov 18:20

Therabill / Payments

0 Future Consideration
2 Vote

Please bring your chat option back

I see the chat option is unavailable. Please consider bringing this back. This is actually one of the options that convinced us to go with Therabill initially.

Created 04 Nov 14:01

Therabill / Usability

0

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

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Easier to read statments

We would like to add late fees or a percentage to clients whose balance are past 30 days can we setup up something to automatically charge those clients

It would be great if your documents had tabs so that your didn't have to scroll through the whole thing to move between locations.

save client signatures

Add write off code or the ability to make up your own offices code for supplies or anything that will not get billed out

Stop sending clients emails to figure things out on their own. Work through a problem with them.

Agency AR

Dates of service on first page

ERAs; Show balance when posting payments and adjustments

Please bring your chat option back

Filter by status

Filter by category

Identify yourself with your email address

Easier to read statments

We would like to add late fees or a percentage to clients whose balance are past 30 days can we setup up something to automatically charge those clients

It would be great if your documents had tabs so that your didn't have to scroll through the whole thing to move between locations.

save client signatures

Add write off code or the ability to make up your own offices code for supplies or anything that will not get billed out

Stop sending clients emails to figure things out on their own. Work through a problem with them.

Agency AR

Dates of service on first page

ERAs; Show balance when posting payments and adjustments

Please bring your chat option back