WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

4 Vote

The "Authorizations Ending" report should include missing authorizations, in addition to expired and exhausted authorizations for more efficient record-keeping and to avoid claims issues.

Our staff pulls the "Authorization Ending" report weekly to check for expiring or exhausted authorizations, however, this report does not currently gather data for a case that needs an authorization, but does not have one entered as of yet. For ex...

Created 12 Nov 17:50

EMR

0 Future Consideration
1 Vote

To have the ability to delete an attachment that you accidentally uploaded to a chart

I accidentally uploaded an attachment to a chart that was for a differrent client, it had a simlilar file name. Now, I can't find any way to delete it. I googled this and it seemed available in 2014 in the help article I found, but I don't see a w...

Created 06 Feb 15:25

Therabill / Other

1
2 Vote

Authorizations

No description provided

Created 09 May 20:07

Therabill / Authorizations

2 Future Consideration
5 Vote

customization option for sending patient payment history

Currently you do not have a method of customizing the heading when "sending history PDF", as it autogenerates as "Payment History: My Kids Therapy". We are finding that with this subject line, families are not opening the email which often include...

Created 09 Feb 16:04

EMR / Front Office

1 Future Consideration
5 Vote

Reason Code Report

Would like to have a report that can be used for identifying specific reason codes that can be utilized for additional training if needed for Auth Team (for no Auth on File or Past Filing Denials). Something that will help us see what kind of deni...

Created 05 Feb 16:31

Therabill / Reporting

1 Planned
1 Vote

statements

No description provided

Created 05 Feb 14:49

Therabill

0
4 Vote

LARGER SCREEN FOR ELECTRONIC CLAIM ERRORS

THE AREA TO ACCESS ELECTRONIC CLAIM ERRORS IS ATROCIOUS. IT'S IMPOSSIBLE TO NAVIGATE EFFICIENTLY. IT'S DIFFICULT TO GET A BROAD IDEA OF WHAT YOU'RE DEALING WITH AND NEEDS TO BE IT'S OWN PAGE, NOT A TINY SQUARE ON THE DASHBOARD. THERE ARE MULTIPLE ...

Created 05 Nov 19:01

Therabill / Claims

0 Future Consideration
4 Vote

Portal messages search option

Hi, I utlilize portal messaging on a daily basis. It is time-consuming having to scroll thru the messages in order to keep a consistent thread going for each patient. A search option would be a fantastic addition to this software. I've placed this...

Created 05 Nov 11:43

Therabill / Other

0 Future Consideration
7 Vote

The Ability to delete unused insurances in the insurance list

I would like to be able to delete or hide unused insurances from my list. This is becoming an issue that may result in my office finding a new software to use for our office.

Created 29 Jul 15:00

Therabill / Usability

0
5 Vote

An easier way to copy and paste patient subscriber IDs

For WebPT: Often times I need to copy and paste a patient's subscriber ID. In order to do this, I have to click 3 or 4 times to get a to place where it will allow me to do so. I cannot simply do this from the Patient Info. It's terribly annoying. ...

Created 28 Jan 17:44

EMR / Other

0 Future Consideration

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

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The "Authorizations Ending" report should include missing authorizations, in addition to expired and exhausted authorizations for more efficient record-keeping and to avoid claims issues.

To have the ability to delete an attachment that you accidentally uploaded to a chart

Authorizations

customization option for sending patient payment history

Reason Code Report

statements

LARGER SCREEN FOR ELECTRONIC CLAIM ERRORS

Portal messages search option

The Ability to delete unused insurances in the insurance list

An easier way to copy and paste patient subscriber IDs

Filter by status

Filter by category

Identify yourself with your email address

The "Authorizations Ending" report should include missing authorizations, in addition to expired and exhausted authorizations for more efficient record-keeping and to avoid claims issues.

To have the ability to delete an attachment that you accidentally uploaded to a chart

Authorizations

customization option for sending patient payment history

Reason Code Report

statements

LARGER SCREEN FOR ELECTRONIC CLAIM ERRORS

Portal messages search option

The Ability to delete unused insurances in the insurance list

An easier way to copy and paste patient subscriber IDs