WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

add a check box for "self referred" patients in Therabill in the referring physician field for those claims that do not require a referring physician

No description provided

Created 23 Feb 15:04

Therabill / Billing

0 Future Consideration
5 Vote

customization option for sending patient payment history

Currently you do not have a method of customizing the heading when "sending history PDF", as it autogenerates as "Payment History: My Kids Therapy". We are finding that with this subject line, families are not opening the email which often include...

Created 09 Feb 16:04

EMR / Front Office

1 Future Consideration
4 Vote

The "Authorizations Ending" report should include missing authorizations, in addition to expired and exhausted authorizations for more efficient record-keeping and to avoid claims issues.

Our staff pulls the "Authorization Ending" report weekly to check for expiring or exhausted authorizations, however, this report does not currently gather data for a case that needs an authorization, but does not have one entered as of yet. For ex...

Created 12 Nov 17:50

EMR

0 Future Consideration
3 Vote

medicare secondary claims - box 4 and 7 of claim changing to say SAME AS PATIENT vs SAME

It would be beneficial for the system to put SAME AS PATIENT instead of SAME or the actual patient information in box 4 and 7 of claims printed to paper that are sent to Medicare as secondary insurance, otherwise Medicare denies stating insured in...

Created 15 Aug 19:54

Therabill / Claims

0 Unlikely to Implement
5 Vote

Reason Code Report

Would like to have a report that can be used for identifying specific reason codes that can be utilized for additional training if needed for Auth Team (for no Auth on File or Past Filing Denials). Something that will help us see what kind of deni...

Created 05 Feb 16:31

Therabill / Reporting

1 Planned
7 Vote

The Ability to delete unused insurances in the insurance list

I would like to be able to delete or hide unused insurances from my list. This is becoming an issue that may result in my office finding a new software to use for our office.

Created 29 Jul 15:00

Therabill / Usability

0
1 Vote

payment receipt

No description provided

Created 21 Feb 22:59

Therabill

0
2 Vote

Ability to turn the ERA NEW bubble back on after looking at it

When you click on an ERA, the NEW disignation goes away. Sometimes ERA's come in well in advance of the EFT appearing in the the bank. Looking at the ERA removes the NEW bubble. It is sometimes fruitful to examine the ERA before you can apply the ...

Created 18 May 14:15

Therabill / Other

0 Future Consideration
4 Vote

LARGER SCREEN FOR ELECTRONIC CLAIM ERRORS

THE AREA TO ACCESS ELECTRONIC CLAIM ERRORS IS ATROCIOUS. IT'S IMPOSSIBLE TO NAVIGATE EFFICIENTLY. IT'S DIFFICULT TO GET A BROAD IDEA OF WHAT YOU'RE DEALING WITH AND NEEDS TO BE IT'S OWN PAGE, NOT A TINY SQUARE ON THE DASHBOARD. THERE ARE MULTIPLE ...

Created 05 Nov 19:01

Therabill / Claims

0 Future Consideration
4 Vote

Portal messages search option

Hi, I utlilize portal messaging on a daily basis. It is time-consuming having to scroll thru the messages in order to keep a consistent thread going for each patient. A search option would be a fantastic addition to this software. I've placed this...

Created 05 Nov 11:43

Therabill / Other

0 Future Consideration

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

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add a check box for "self referred" patients in Therabill in the referring physician field for those claims that do not require a referring physician

customization option for sending patient payment history

The "Authorizations Ending" report should include missing authorizations, in addition to expired and exhausted authorizations for more efficient record-keeping and to avoid claims issues.

medicare secondary claims - box 4 and 7 of claim changing to say SAME AS PATIENT vs SAME

Reason Code Report

The Ability to delete unused insurances in the insurance list

payment receipt

Ability to turn the ERA NEW bubble back on after looking at it

LARGER SCREEN FOR ELECTRONIC CLAIM ERRORS

Portal messages search option

Filter by status

Filter by category

Identify yourself with your email address

add a check box for "self referred" patients in Therabill in the referring physician field for those claims that do not require a referring physician

customization option for sending patient payment history

The "Authorizations Ending" report should include missing authorizations, in addition to expired and exhausted authorizations for more efficient record-keeping and to avoid claims issues.

medicare secondary claims - box 4 and 7 of claim changing to say SAME AS PATIENT vs SAME

Reason Code Report

The Ability to delete unused insurances in the insurance list

payment receipt

Ability to turn the ERA NEW bubble back on after looking at it

LARGER SCREEN FOR ELECTRONIC CLAIM ERRORS

Portal messages search option