WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
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534 Vote

Missed appointment notification to patient

When a patient no-shows for a scheduled appointment and you check the "no-show" icon/box from "Edit Appointment" screen, it would be helpful to get a pop-up that asks "Would you like to alert the patient of their missed appointment?". Then an emai...

Created 19 Nov 19:21

EMR / Scheduler

23 Future Consideration
1 Vote

put tabs on the side of the therabill payment screen

could there be a way to put a alfa tab selection by the payment entry screen so when you have a name that starts with a S you can click the tab and it scrolls to the names starting with S. Less scrolling is better! Some explinations of benifits do...

Created 21 Nov 16:47

Therabill / Payments

0 Future Consideration
400 Vote

Expired/exceeded Authorization Alerts

Instead of just switching to bold red print when an authorization on file is expired a pop up should also appear when the the patient chart is opened. Similar to when the Medicare PT threshold has been exceeded. The authorization should also show ...

Created 17 Jun 22:51

EMR / Documentation

31 In Progress
1 Vote

Our ERAs are not working

Our ERAs are not working thanks

Created 20 Nov 20:07

Therabill / Billing

0
94 Vote

to be able to cancel or confirm about through the text message

We are having a lot of new clients no showing, we feel it would be benifical if the Patient could confirm or cancel there appointments with the text reminder. Or atleast provide the message that they need to call the office to cancel.

Created 27 Oct 16:20

Therabill / Other

4 Future Consideration
55 Vote

Easy way to cancel more than one appointment for a client

It would be nice to be able to go to schedule tab and bring up client appointments and cancel there.

Created 04 Apr 14:44

Therabill / Other

2 Future Consideration
263 Vote

Office Chat Feature

It would be amazing to have a built in chat feature for staff to utilize in the office. Having a way for my admin staff to communicate with clinical staff without interrupting a patient would have a huge impact on our daily flow.

Created 09 Jun 12:12

EMR / Other

9 Future Consideration
1 Vote

Is Therabill considering offering the option for providers who offer medication management

No description provided

Created 19 Nov 23:17

Therabill / Other

0
275 Vote

patient search by phone number

We do not have a call center at this time. Some times there is only one front office person and we miss a call. It would be helpful if we could search for patients by phone number to look up who it was that called.

Created 27 Jan 21:53

EMR / Front Office

13 Planned
68 Vote

Update efficiency for “New Missed and Open Notes”

Since transitioning to documenting with Soap 2.0, we've been advised to use the "New Missed and Open Notes" report in Analytics instead of the "Missed Notes" report through the EMR due to compatibility reasons. However, we've encountered significa...

Created 13 Dec 18:34

Analytics / Other

10

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