WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Scheduling for Multiple Locations without Switching Clinics

We have 5 locations in our practice, but we function together as one unit. We have one person that handles authorizations for the practice and it takes twice as long as it should since you have to switch between all locations in order to pull up each patient. Same thing for scheduling. Our schedulers handle all five offices and it's extremely cumbersome switching back and forth between clinics constantly. Should be able to quickly toggle back and forth between schedules or even have the ability to pull them up simultaneously to check for availability.

  • Guest
  • Sep 22 2020
  • Full Release
EMR / Other
  • May 17, 2021

    Admin response

    Hello, and thanks for your feedback! We have a feature that should be a solution for Centralized Scheduling that we are planning to work on soon. We’ll associate this idea to the feature to make sure you know when it is delivered. In the meantime if you have any further questions feel free to leave a comment or contact support.

  • Attach files
  • Guest commented
    4 Mar, 2022 12:39pm

    To use the new feature you must be given the "Multi-Clinic Mode" permission. Here is more information: https://help.emr.webpt.com/article/2006-webpt-centralized-scheduling

  • Guest commented
    3 Mar, 2022 06:17pm

    this feature is not working.

    Leeann M. Montgomery
    Human Resource Manager /
    Administrative Assistant

    Integrity Rehab & Home Health
    P: (254) 699-3933 F: (254) 526-8604

    Killeen - Copperas Cove - Harker Heights - Salado - Temple

    The information contained in this message may be privileged and confidential. If you are NOT the intended recipient, please notify the sender immediately and destroy this message.

    Please be aware that email communication can be intercepted in transmission or misdirected. Your use of email to communicate protected health information to us indicates that you acknowledge and accept the possible risks associated with such communication. Please consider communicating any sensitive information by telephone, fax or mail. If you do not wish to have your information sent by email, please contact the sender immediately.
    P Please consider the environment before printing this e-mail

  • Guest commented
    3 Nov, 2021 11:58am

    We have been developing a Centralized Scheduling function that allows a user with the permission to view/update schedules and add/update patients across multiple browser tabs of different clinics. The new mode supports all of the major tasks related to registering a new patient and scheduling new or returning patients, across all of the clinics that the user has access to. We are currently getting feedback from a few early users, but hope to release Centralized Scheduling in the next 4 to 8 weeks.

  • Guest commented
    29 Oct, 2021 08:58pm

    Yes, please give us "omnipotence mode".

  • Guest commented
    29 Oct, 2021 08:09pm

    We have 3 locations and I find that if I add the individual clinics in the patient information: "Add Clinic", I have no problems scheduling patients for the other clinics from my clinic. In manage calendars, I allowed each of the other clinics calendars by marking yes. I easily switch between calendars for each of the other clinics in my clinic. I hope that makes sense. :)

  • Guest commented
    1 Oct, 2020 04:16pm

    We have 3 locations at our practice and use a central scheduling model. We recently implemented a workaround by creating more clerical users so that we can be logged into 2-3 calendars at one time (ie each scheduler has 2-3 additional logins). It isn't perfect, becuase different browsers need to be used for each one....but it sure saves them time when they are clicking between clinics while on the phone.

    Being able to see multiple clinic schedules in multiple locations has become even more important to use with providers across clinics completing telehealth across locations. We would love to see this addressed in the future.

WebPT may use your submission for any purpose without obligation or restriction of any kind.

    WebPT Terms and Conditions    WebPT Privacy Policy