Add ability to set a patient status of | WebPT Ideas and Discovery

Add ability to set a patient status of deceased to prevent marketing outreach to be sent

Need an ability to mark a patient as deceased/expired so that marketing campaigns do not continue to be sent to the patient's families. This creates an uncomfortable scenario for families that feel like the clinic does not care about their loved one.

Guest
Sep 1 2022
Future Consideration

EMR / Front Office

Comments (2)

Attach files

Enter a subject

Guest commented

March 13, 2023 21:47

We just set their account to INACTIVE, then we run campaigns by active or discharged patients only.

Attachments Open full size
Guest commented

September 23, 2022 14:54

Agreed! Right now I am just making a chart note and then deleting the patient's email address.

Attachments Open full size

WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Add ability to set a patient status of deceased to prevent marketing outreach to be sent

Related ideas

Add ability to set a patient status of deceased to prevent marketing outreach to be sent

Identify yourself with your email address

Related ideas