WebPT Ideas and Discovery

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Determining which employee scheduled/cancelled an appointment

There should be a way to determine which employee scheduled/cancelled an appointment. Since all employees do have their own log-ins, there should be an easy way to track this in some type of daily report.

  • Guest
  • May 18 2021
  • Full Release
  • Dec 30, 2022

    Admin response

    We are excited to let you know we have started enabling the ability for any user with access to the scheduler, to view an appointment's history log, up to 90 days back - when and who created, changed, cancelled, or deleted is available. We are enabling this feature for our members over the new few weeks. Keep an eye out for the release notes and pendo notification and check it out - we can't wait to hear your feedback!


    In the mean time please review the following knowledge base article so you are aware of what to expect when this becomes available: https://help.emr.webpt.com/article/2150-scheduler-history

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  • Guest commented
    January 04, 2023 17:11

    I would love to see this!!

  • Guest commented
    December 30, 2022 18:40

    We are excited to let you know we have started enabling members with the ability for any user, with access to the scheduler, to view an appointment's history log, up to 90 days back - when and who created, changed, cancelled, or deleted is available. We will be releasing this feature for our members over the next few weeks. Keep an eye out for the release notes and in app notifications - we can't wait to hear your feedback!

    In the meantime please check out the functionality in the following Knowledge Base Article: https://help.emr.webpt.com/article/2150-scheduler-history

  • Guest commented
    December 30, 2022 17:38

    I would love to see this.

  • Guest commented
    December 12, 2022 19:26

    This will be very helpful. Is this available yet?


  • Guest commented
    November 10, 2022 00:55

    That's great. It will be very helpful!

  • Guest commented
    November 08, 2022 21:02

    Great! Hopefully the new feature goes smoothly.

  • Guest commented
    June 28, 2022 13:37

    I have been asking for this for years and always get the same response. We are looking into it.


  • Guest commented
    June 22, 2022 19:57

    Any updates on when this feature will be available?

  • Guest commented
    May 23, 2022 15:18

    WebPt- Any updates on when this might happen?

  • Guest commented
    May 06, 2022 21:34

    One way you can see their name if you try to print the document for cancel note, it will show employee name but i feel it should show name without going thru this process


  • Guest commented
    April 11, 2022 17:57

    We have our employees initial their cancellation note, which helps us determine who took the call. It would be nice to see which employee scheduled.

  • Guest commented
    February 09, 2022 22:45

    Any updates of when this might happen?

  • Guest commented
    January 17, 2022 22:10

    We would love to see this happen soon! Mahalo!

  • Guest commented
    January 03, 2022 20:38

    updates?


  • Guest commented
    December 15, 2021 23:06

    Any updates as to when this might happen since your response was in May? It would help SO much. Thank you.

  • Guest commented
    December 07, 2021 16:48

    We have numerous people who have access to our schedule since we have a call center and items have gone missing and we have no idea who moved them or why. It would be helpful to be able to see who moved what so we can train them appropriately and prevent future errors

  • Guest commented
    December 03, 2021 19:05

    yes, my clinic we put our initials already but having this automatic would be nice

  • Guest commented
    November 15, 2021 15:35

    yes please

  • Guest commented
    November 08, 2021 15:40

    yes

  • Guest commented
    October 06, 2021 16:03

    Agreed, we were just talking about this a few weeks ago needed for employee accountability!

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