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There should be a way to determine which employee scheduled/cancelled an appointment. Since all employees do have their own log-ins, there should be an easy way to track this in some type of daily report.
Guest
We are excited to let you know we have started enabling the ability for any user with access to the scheduler, to view an appointment's history log, up to 90 days back - when and who created, changed, cancelled, or deleted is available. We are enabling this feature for our members over the new few weeks. Keep an eye out for the release notes and pendo notification and check it out - we can't wait to hear your feedback!
In the mean time please review the following knowledge base article so you are aware of what to expect when this becomes available: https://help.emr.webpt.com/article/2150-scheduler-history
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I would love to see this!!
We are excited to let you know we have started enabling members with the ability for any user, with access to the scheduler, to view an appointment's history log, up to 90 days back - when and who created, changed, cancelled, or deleted is available. We will be releasing this feature for our members over the next few weeks. Keep an eye out for the release notes and in app notifications - we can't wait to hear your feedback!
In the meantime please check out the functionality in the following Knowledge Base Article: https://help.emr.webpt.com/article/2150-scheduler-history
I would love to see this.
This will be very helpful. Is this available yet?
That's great. It will be very helpful!
Great! Hopefully the new feature goes smoothly.
I have been asking for this for years and always get the same response. We are looking into it.
Any updates on when this feature will be available?
WebPt- Any updates on when this might happen?
One way you can see their name if you try to print the document for cancel note, it will show employee name but i feel it should show name without going thru this process
We have our employees initial their cancellation note, which helps us determine who took the call. It would be nice to see which employee scheduled.
Any updates of when this might happen?
We would love to see this happen soon! Mahalo!
updates?
Any updates as to when this might happen since your response was in May? It would help SO much. Thank you.
We have numerous people who have access to our schedule since we have a call center and items have gone missing and we have no idea who moved them or why. It would be helpful to be able to see who moved what so we can train them appropriately and prevent future errors
yes, my clinic we put our initials already but having this automatic would be nice
yes please
yes
Agreed, we were just talking about this a few weeks ago needed for employee accountability!