WebPT Ideas and Discovery

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Determining which employee scheduled/cancelled an appointment

There should be a way to determine which employee scheduled/cancelled an appointment. Since all employees do have their own log-ins, there should be an easy way to track this in some type of daily report.

  • Guest
  • May 18 2021
  • Full Release
  • Dec 30, 2022

    Admin response

    We are excited to let you know we have started enabling the ability for any user with access to the scheduler, to view an appointment's history log, up to 90 days back - when and who created, changed, cancelled, or deleted is available. We are enabling this feature for our members over the new few weeks. Keep an eye out for the release notes and pendo notification and check it out - we can't wait to hear your feedback!


    In the mean time please review the following knowledge base article so you are aware of what to expect when this becomes available: https://help.emr.webpt.com/article/2150-scheduler-history

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  • Guest commented
    4 Jan, 2023 05:11pm

    I would love to see this!!

  • Guest commented
    30 Dec, 2022 06:40pm

    We are excited to let you know we have started enabling members with the ability for any user, with access to the scheduler, to view an appointment's history log, up to 90 days back - when and who created, changed, cancelled, or deleted is available. We will be releasing this feature for our members over the next few weeks. Keep an eye out for the release notes and in app notifications - we can't wait to hear your feedback!

    In the meantime please check out the functionality in the following Knowledge Base Article: https://help.emr.webpt.com/article/2150-scheduler-history

  • Guest commented
    30 Dec, 2022 05:38pm

    I would love to see this.

  • Guest commented
    12 Dec, 2022 07:26pm

    This will be very helpful. Is this available yet?


  • Guest commented
    10 Nov, 2022 12:55am

    That's great. It will be very helpful!

  • Guest commented
    8 Nov, 2022 09:02pm

    Great! Hopefully the new feature goes smoothly.

  • Guest commented
    28 Jun, 2022 01:37pm

    I have been asking for this for years and always get the same response. We are looking into it.


  • Guest commented
    22 Jun, 2022 07:57pm

    Any updates on when this feature will be available?

  • Guest commented
    23 May, 2022 03:18pm

    WebPt- Any updates on when this might happen?

  • Guest commented
    6 May, 2022 09:34pm

    One way you can see their name if you try to print the document for cancel note, it will show employee name but i feel it should show name without going thru this process


  • Guest commented
    11 Apr, 2022 05:57pm

    We have our employees initial their cancellation note, which helps us determine who took the call. It would be nice to see which employee scheduled.

  • Guest commented
    9 Feb, 2022 10:45pm

    Any updates of when this might happen?

  • Guest commented
    17 Jan, 2022 10:10pm

    We would love to see this happen soon! Mahalo!

  • Guest commented
    3 Jan, 2022 08:38pm

    updates?


  • Guest commented
    15 Dec, 2021 11:06pm

    Any updates as to when this might happen since your response was in May? It would help SO much. Thank you.

  • Guest commented
    7 Dec, 2021 04:48pm

    We have numerous people who have access to our schedule since we have a call center and items have gone missing and we have no idea who moved them or why. It would be helpful to be able to see who moved what so we can train them appropriately and prevent future errors

  • Guest commented
    3 Dec, 2021 07:05pm

    yes, my clinic we put our initials already but having this automatic would be nice

  • Guest commented
    15 Nov, 2021 03:35pm

    yes please

  • Guest commented
    8 Nov, 2021 03:40pm

    yes

  • Guest commented
    6 Oct, 2021 04:03pm

    Agreed, we were just talking about this a few weeks ago needed for employee accountability!

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