WebPT Ideas and Discovery

We continue to have issues with the credit card vouchers.  HSA cards need to have the CVV code to run in most cases and because there is no line for it, patients don't include it, causing us to have to call and leave messages and at times return the voucher with a note that it is "not able to process to to missing information." This becomes awkward when the patient calls and asks why if it is required, do we not include the line on the voucher.