WebPT Ideas and Discovery
This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)
This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)
Please see the following articles:
https://therabill.zendesk.com/hc/en-us/articles/360035307331-Collections-Workflow
https://therabill.zendesk.com/hc/en-us/articles/360022649492-Exclude-a-Client-From-Batch-Statements
4 years later and we still don't have the capability to run a report strictly for collections. Why isn't this a priority? I've been combing through the ideas and have seen several, but there hasn't been even the slightest mention of it by Therabill.
Also be nice if it would not come up in outstanding AR.
When you edit a client's chart, you will see the Identifier field next to the Last name. Our clinic places COL into that field to designate that they are in collections. That identifier follows them throughout the application.
In general it would be nice to be able to exclude a patient from receiving statements for any number of reasons.
Also would be helpful to have billing address carry over to Therabill from WebPT for statements. Some patients have statements sent to parent or attorney.