Posting ERA's

Please correct the post date when posting an ERA. It is putting the date of the ERA instead of the date you're posting the payment. The post and deposit date should be the same. This used to be correct until recently.

Guest
Mar 10 2021

Therabill / Payments

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Guest commented

March 13, 2021 20:59

Hello, and thanks for your feedback! It sounds like this is a defect with the system that will need to be corrected. To ensure timely resolution, please contact WebPT Support at support@webpt.com and notify them of this issue.

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