Have patient balance visible in web pt on | WebPT Ideas and Discovery

Have patient balance visible in web pt on schedule if a customer of webpt and therabill

I am the owner of our clinic and as the owner I want to know when a patient comes in if they have a balance from prior DOS. I am treating so I don't have time to open therabill and check and sometimes my office staff is on the phone or doing other things.

After insurance has responded and the payment is posted in therabill it would be awesome if the balance could be in webpt on the schedule or patients chart to increase collections!

Guest
Apr 7 2021

Therabill / Payments

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Guest commented

September 25, 2023 19:10

I just started using WebPT and Therabill almost two months ago, and i have yet to have this work for me. it always shows zero and says there is system issue.

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Guest commented

April 24, 2021 18:29

Hello, and thanks for your feedback! This functionality already exists today in the product, all you need to do is reference the Balance from the billing system on the check-in screen in the WebPT EMR. Here is a link to our help center article that can walk you through this functionality.

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Have patient balance visible in web pt on schedule if a customer of webpt and therabill

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