WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

6 Vote

Attaching primary EOB to secondary claim

I know this has been asked for multiple times. It is our biggest complaint with Therabill and with postage going up it is not fesible to keep having to snail mail this info. PLEASE work on this

Created 25 Jan 14:02

Therabill / Billing

0 Future Consideration
18 Vote

Check unpaid secondary's report

Allows providers to see which secondary's aren't being paid. This will allow providers and billing specialists to take a closer look at the charges that are not being paid by the patient's primary insurance. While also reducing the patient's finan...

Created 27 Jun 16:52

Therabill / Billing

0 Future Consideration
4 Vote

Please remove the beginning date of service on bill insurance, select client.

This automatic date has already cost us an insurance payment due to timely filing. I suggest removing the beginning date or allowing the member to preset a date. Changing the date every time is an unneccessary step.

Created 22 Apr 14:27

Therabill / Billing

0 Planned
3 Vote

problem with Webpt Cases to Therabill

When you have 2 cases why does Therabill pull information from first Case For instance John DOE had a workcomp case in 2015 for shoulder. He has returned with new diagnosis that is not related to work. Entered patients commercial medical insurance...

Created 01 Jun 15:37

Therabill / Billing

2
11 Vote

Denial tracking report

I would love to be able to see a list of current denials that are occuring. Would also like to be able to mark claims in the "bill insurance" area so we can highlight them red so we know not to send out any more claims for the poeple being denied.

Created 17 Apr 14:36

Therabill / Billing

0 Future Consideration
7 Vote

Delete or edit insurances in Therabill

In Therabill there are duplicate insurances and ones that are spelled incorrectly. It seems duplicates cannot be deleted and can cause a little bit of chaos. Also, there are some that are spelled incorrectly and there is not a way to correct the s...

Created 06 Oct 15:40

Therabill / Billing

0 Future Consideration
38 Vote

Better Reporting for Unpaid Claims

It would be great to have a report that groups unpaid claims by insurance company first, then by patient and also by date of service. If you could also include their basic information such as date of birth and ID number this makes things much easi...

Created 16 Aug 14:57

Therabill / Billing

1 Future Consideration
15 Vote

Ability to Submit Secondary Claims to Medicaid and BCBS HMK with Primary EOBs attached

No description provided

Created 04 May 19:08

Therabill / Billing

0 Future Consideration
18 Vote

need to get medicare eobs to secondary.

i have called several times but are still getting rejections when I try to send a claim to a secondary insurance. they always state this did not get mc eob. can you make this easier

Created 07 Sep 19:39

Therabill / Billing

9
14 Vote

Ability to delete insurance companies from the managed ins list. We have many duplicates.

Hi, Since any user can "ADD" an insurance company to the list, it becomes cluttered and I would like to be able to edit the clients to the insurance chart we want to use going forward and be able to DELETE the old one so that new employees don't c...

Created 17 May 15:49

Therabill / Billing

1 Future Consideration

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