WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

176 Vote

patient search by phone number

We do not have a call center at this time. Some times there is only one front office person and we miss a call. It would be helpful if we could search for patients by phone number to look up who it was that called.

Created 27 Jan 09:53pm

EMR / Front Office

4 Planned
87 Vote

Ability to receive faxes

Would be great to have the ability to receive faxes in webpt

Created 12 Feb 05:08pm

EMR / Front Office

4 Planned
8 Vote

visit limit alerts

Currently Webpt does not alert for policy visit limits. All other alerts are alerted in red but this is not currently offered as an alert. Please provide an alert so patients do not exceed policy visit limits.

Created 21 Nov 09:04pm

EMR / Front Office

0 Planned
39 Vote

Incoming Fax Integration

I would love to streamline our workflows by receiving incoming faxes from within WebPT. Many other EMRs offer this and it greatly improves efficiency and reduces margin for error by eliminating a third party and an unnecessary change of hands and ...

Created 21 May 11:59pm

EMR / Front Office

2 Planned
23 Vote

eDocs in 2.0

It would be very convenient if we were able to access the eDocs within 2.0 and not having to switch the account to 1.0.

Created 25 May 02:36pm

EMR / Front Office

3 Planned
17 Vote

No search bar

I don't see a search bar at the top right in 2.0. If you could add that, that would be great!

Created 29 Sep 05:16pm

EMR / Front Office

0 Planned
8 Vote

Ability to track POC Certifications for Medicare Replacement plans (Aetna,Humana,etc.) for non Medicare Insurances

Request on behalf of Jill Gabbert, President of Goodcare AtHome Rehab: A Medicare insurance type has the “This is a Medicare certification” under the plan dates that can be checked which then alerts the therapist when they need to do a recertifica...

Created 5 Apr 03:40pm

EMR / Documentation / Front Office

0 Planned
7 Vote

Reach Integration to patient Info part of a patient's chart

it would be nice in information from the patients Intake forms would transfer into the patient info portion of a patient's chart or at least give an option button that says fill in areas that are missing. this way we don't have to copy emails over...

Created 17 Feb 06:34pm

EMR / Front Office

0 Planned
2 Vote

Prevent appointment from being made beyond the authorized number of visit or beyond the end date of the authorization.

I was told that this is not possible and that whoever is scheduling the appointment, must go to the patient information screen to check on the remaining number of visits or the end date of the authorization. We input the number of visits authorize...

Created 29 Aug 07:07pm

EMR / Front Office

0 Planned
1 Vote

Insurance visit hard limits flag for # of visits

Would be extremely helpful to have some sort of flag or pop-up for hard limit visit caps. We currently will only get a flag for the ins expiration date.

Created 9 Sep 04:35pm

EMR / Front Office

0 Planned

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