WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

223 Vote

patient search by phone number

We do not have a call center at this time. Some times there is only one front office person and we miss a call. It would be helpful if we could search for patients by phone number to look up who it was that called.

Created 27 Jan 09:53pm

EMR / Front Office

7 Planned
41 Vote

visit limit alerts

Currently Webpt does not alert for policy visit limits. All other alerts are alerted in red but this is not currently offered as an alert. Please provide an alert so patients do not exceed policy visit limits.

Created 21 Nov 09:04pm

EMR / Front Office

0 Planned
27 Vote

eDocs in 2.0

It would be very convenient if we were able to access the eDocs within 2.0 and not having to switch the account to 1.0.

Created 25 May 02:36pm

EMR / Front Office

3 Planned
17 Vote

No search bar

I don't see a search bar at the top right in 2.0. If you could add that, that would be great!

Created 29 Sep 05:16pm

EMR / Front Office

0 Planned
9 Vote

Ability to track POC Certifications for Medicare Replacement plans (Aetna,Humana,etc.) for non Medicare Insurances

Request on behalf of Jill Gabbert, President of Goodcare AtHome Rehab: A Medicare insurance type has the “This is a Medicare certification” under the plan dates that can be checked which then alerts the therapist when they need to do a recertifica...

Created 5 Apr 03:40pm

EMR / Documentation / Front Office

0 Planned
6 Vote

Prevent appointment from being made beyond the authorized number of visit or beyond the end date of the authorization.

I was told that this is not possible and that whoever is scheduling the appointment, must go to the patient information screen to check on the remaining number of visits or the end date of the authorization. We input the number of visits authorize...

Created 29 Aug 07:07pm

EMR / Front Office

0 Planned
3 Vote

Insurance visit hard limits flag for # of visits

Would be extremely helpful to have some sort of flag or pop-up for hard limit visit caps. We currently will only get a flag for the ins expiration date.

Created 9 Sep 04:35pm

EMR / Front Office

0 Planned
1 Vote

We need to be able to access 2.0 without going to a patient's account

The ability to access 2.0 without going to a patient's account

Created 29 Jun 04:49pm

EMR / Front Office

0 Planned

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