WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

Add charge to fee schedule

No description provided

Created 16 May 13:56

Therabill

0
1 Vote

"Clients" should be renamed "Patients"

If WebPT is going to continue to grow and become a major player in the PT space, and having acquired Therabill, it is time to update Therabill to read more like a medical office with Patients (not clients) and remove some of the old "Billing softw...

Created 15 May 18:31

Therabill / Usability

0
1 Vote

Why don't the providers have access to help menus?

No description provided

Created 08 May 09:34

Therabill / Usability

0
1 Vote

Identification of submission for Telehealth claim and in house claim

Now as we submit the claim for telehealth treated and in house treated clients. May be the telehealth submission will last longer. On Filing cabinet for CMS 1500, is there any way we can make some color coding or some identification to diffrentiat...

Created 07 May 17:38

Therabill / Claims

0 Unlikely to Implement
1 Vote

Regarding addendum update in Therabill.

It happens many time that we submit the claim to one insurance, who need to apply single CPT code. Due to some reason this claim needs to go to other insurance and denial of payment received with the reason to submit claim to different payer. Then...

Created 07 May 17:20

Therabill / WebPT EMR Integration

0
1 Vote

A PLACE WHERE I CAN ADD NOTES TO CLAIMS. LIKE WHEN I CALL TO FOLLOW UP ON A CLAIM. I WANT TO BE APPLE TO MAKE A MEMO OF WHO IS SPOKE TO WHEN I CALLED SO THE PERSON AFTER ME CAN BE AWARE..

No description provided

Created 06 May 15:55

Therabill

0
1 Vote

There is no way to to apply adjustment or waiver and payment class to total account balance.

There is no way to add a Payment class to all service lines at once. To remove an account balance as uncollectible and remove it from aging, you have to select the appropriate class from Class dropdown for each service line. This is a huge task. S...

Created 04 May 22:30

Therabill / Reporting

0
1 Vote

Email clients

Be able to mass email current client list.

Created 01 May 19:53

Therabill / Usability

0
1 Vote

Need statement to reflect Pt fees BEFORE third party processes claim

Most therapy practices, and I would say most other professions, bill the copay and coinsurance since it is generally static. I do not need to wait on the third party to process it to know that this is what the patient owes. I also usually know wha...

Created 01 May 14:25

Therabill / Patient Statements

0
1 Vote

EDI Communication

Please add which clinic name the EDI instructions or communication is being discussed. I handle the EDI enrollment for multiple clinics as the billing company and sometimes I am juggling 10-15 enrollments. It can take some time to figure out which...

Created 30 Apr 18:35

Therabill / Usability

0

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

Add charge to fee schedule

"Clients" should be renamed "Patients"

Why don't the providers have access to help menus?

Identification of submission for Telehealth claim and in house claim

Regarding addendum update in Therabill.

A PLACE WHERE I CAN ADD NOTES TO CLAIMS. LIKE WHEN I CALL TO FOLLOW UP ON A CLAIM. I WANT TO BE APPLE TO MAKE A MEMO OF WHO IS SPOKE TO WHEN I CALLED SO THE PERSON AFTER ME CAN BE AWARE..

There is no way to to apply adjustment or waiver and payment class to total account balance.

Email clients

Need statement to reflect Pt fees BEFORE third party processes claim

EDI Communication

Filter by status

Filter by category

Identify yourself with your email address

Add charge to fee schedule

"Clients" should be renamed "Patients"

Why don't the providers have access to help menus?

Identification of submission for Telehealth claim and in house claim

Regarding addendum update in Therabill.

A PLACE WHERE I CAN ADD NOTES TO CLAIMS. LIKE WHEN I CALL TO FOLLOW UP ON A CLAIM. I WANT TO BE APPLE TO MAKE A MEMO OF WHO IS SPOKE TO WHEN I CALLED SO THE PERSON AFTER ME CAN BE AWARE..

There is no way to to apply adjustment or waiver and payment class to total account balance.

Email clients

Need statement to reflect Pt fees BEFORE third party processes claim

EDI Communication