WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

Be able to select Copay for Custom Schedule Report

We use a call list every day to remind patients of their appointments. We created a custom schedule report - "Call List". When we created the custom "call list", the 'copay' field from the main page of a client's file is not an option. I would lov...

Created 03 May 15:11

Therabill / Reporting

0
1 Vote

change your 'on hold' music. don't repeat the clearinghouse change message so frequently

No description provided

Created 01 May 15:57

Therabill

0
1 Vote

Improve ledger format

The current ledger format does not allow easy identification of unpaid or incorrectly paid claims. The ledger system needs an overhaul!

Created 30 Apr 23:09

Therabill / Payments

0
1 Vote

New insurance follow up system for claims.

Your "bucket" system for notes on patient's claims is too time consuming. There needs to be an area in the patient's claim to easily enter notes regarding communication with the insurance companies and patients regarding unpaid claims. The informa...

Created 30 Apr 23:07

Therabill / Claims

1
1 Vote

More help with Availity transfer

The transfer over to Availity has been much more of a pain than promised. Each EDI form comes with instructions from madaket with a fax number, and then more forms with more fax numbers or letter requirements. It is hard to know which and how many...

Created 30 Apr 00:10

Therabill / WebPT EMR Integration

2
1 Vote

refund receipt

Today I had to print refund receipt for an overpayment. Currently I have to go to " Payments" and create a receipt, which indicates " "payment receipt" with negative amount. I would prefer simple " Refund Receipt" and I would prefer to be able to ...

Created 25 Apr 16:41

Therabill / Billing

0
1 Vote

Secondary payer column

It would be much easier to interpret a patient's account if the primary and secondary payments were separated. As it is now. when you look at a patient's statement there is no way of telling whether both insurances have paid. They show as one comb...

Created 25 Apr 13:23

Therabill / Payments

0
1 Vote

The ability to close or reopen multiple sessions simultaneously.

It is very tedious to have to go into each session and each procedure to manually close, reopen or send to the invoicing area. It would be nice to be able to do it all in one place and select the appropriate sessions or procedures and submit them ...

Created 25 Apr 13:16

Therabill / Claims

0
1 Vote

I would like it if we can add a goal to our plan because another goal was too hard so we need to modify it.

If there was an add goal button in the tools of the patient chart that would be wonderful. If there was also a way we can say goal met or inappropriate goal too difficult or just inappropriate so we can take it off our list that would be wonderful...

Created 25 Apr 00:02

Therabill / Usability

0
1 Vote

get rid of receipt question when billing insurances

Just another button to hit when I will never want a receipt for billing an insurance.

Created 22 Apr 22:46

Therabill / Billing

0

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

Be able to select Copay for Custom Schedule Report

change your 'on hold' music. don't repeat the clearinghouse change message so frequently

Improve ledger format

New insurance follow up system for claims.

More help with Availity transfer

refund receipt

Secondary payer column

The ability to close or reopen multiple sessions simultaneously.

I would like it if we can add a goal to our plan because another goal was too hard so we need to modify it.

get rid of receipt question when billing insurances

Filter by status

Filter by category

Identify yourself with your email address

Be able to select Copay for Custom Schedule Report

change your 'on hold' music. don't repeat the clearinghouse change message so frequently

Improve ledger format

New insurance follow up system for claims.

More help with Availity transfer

refund receipt

Secondary payer column

The ability to close or reopen multiple sessions simultaneously.

I would like it if we can add a goal to our plan because another goal was too hard so we need to modify it.

get rid of receipt question when billing insurances