WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

2 Vote

show patient's responsibility in Therabill on client screen

When working a patient's account, we have to go back to WebPT to see what the patients copay or % is due. Why doesn't that filter over to Therabill? It would be so helpful when we are reviewing an account to see what the patient is responsible to ...

Created 14 Jan 17:12

Therabill / Billing

2
1 Vote

CLOSE SESSION

WHEN POSTING PAYMENT FROM INSURANCE COMPANY WE HAVE TO CHOSE CLOSE SESSION FOR EACH CLAIM LINE, THERE SHOULD BE AN OPTION FOR SELCT ALL: CLOSE SESSION

Created 18 Jun 17:44

Therabill / Payments

0 Future Consideration
2 Vote

Outcome measures - remove the mandatory follow up satisfaction questions required to calculate % disability

the most important part of these are tracking score / outcome. If a medicare patient doesn't complete those questions because they forgot or were given the initial evaluation form to complete (on paper which is how our clinic does this), I am unab...

Created 09 Jan 20:29

EMR / Documentation

0 Future Consideration
2 Vote

Keeping track of Cancellations and Noshows

Their should be a way to keep track of noshows and cancellations without having to search client bill invoice. I want to be able to see automatically on the clients file how many noshows and late cancellations they have>

Created 08 Jan 02:10

Therabill / Reporting

0
1 Vote

Format Medicare ProMask

To avoid errors in EDI transmissions change the system to mimic the pro mask that Medicare follows that will kick the entry out when someone enters it incorrectly or adjust the EDI acceptance data formats to include the dash's and lower case alpha...

Created 15 Jun 16:08

EMR / Usability

0 Future Consideration
1 Vote

Consistent Reporting Formats

Utilize the same format when creating the reports. Sometimes the patients name is first last, other times its last first. When messing reports this makes it more cumbersome to analyze.

Created 15 Jun 16:05

Analytics / Other

0
1 Vote

we need more insurance types to narrow down percentages.

if we had the ability to change or add insurance types, like bcbs state v/s bcbs nc v/s bcbs fl. ** also medicare replacements so we could get percentages for uhc medicare v/s aetna medicare v/s bcbs medicare. and so on.

Created 14 Jun 19:53

Analytics / Billed Units

0
1 Vote

We need to be able to have more than one referring provider for a patient.

We often have patients with more than one case and each case has a different referring provider. This needs to be something that crosses over to therabill from webpt.

Created 14 Jun 18:38

Therabill / Authorizations

0 Future Consideration
1 Vote

New Claim Delays

We would like the following Claim Delays to be added to the system: Hold for Training Hold for Plan of Care There is a POC for Institutional Claims that could suffice.

Created 13 Jun 15:01

Billing / Claims

0 Future Consideration
2 Vote

Account Balance Statements

The new format of the statements looks good, but it takes up too much space up top which requires extra ink and a second page. We have adjusted our settings to use as less space as possible. The headings use extra ink which adds up to a lot of ext...

Created 28 Dec 21:32

Therabill

0

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

show patient's responsibility in Therabill on client screen

CLOSE SESSION

Outcome measures - remove the mandatory follow up satisfaction questions required to calculate % disability

Keeping track of Cancellations and Noshows

Format Medicare ProMask

Consistent Reporting Formats

we need more insurance types to narrow down percentages.

We need to be able to have more than one referring provider for a patient.

New Claim Delays

Account Balance Statements

Filter by status

Filter by category

Identify yourself with your email address

show patient's responsibility in Therabill on client screen

CLOSE SESSION

Outcome measures - remove the mandatory follow up satisfaction questions required to calculate % disability

Keeping track of Cancellations and Noshows

Format Medicare ProMask

Consistent Reporting Formats

we need more insurance types to narrow down percentages.

We need to be able to have more than one referring provider for a patient.

New Claim Delays

Account Balance Statements