WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

Generate POC

There is not option to generate a Plan Of Care when completing evaluations in 2.0. Most insurance companies require POC along with evaluation

Created 07 Oct 18:15

EMR

0 Full Release
1 Vote

Patient Credit Report

Instead of having to run a report that lists all balances (both outstanding to be paid and credits on account), there should be a report that can be run that lists only those patients who have a credit on their account for a refund.

Created 02 Oct 14:47

Therabill / Reporting

0 Full Release
1 Vote

auto log out

Have been automatically log out of Therabill while using it today at 5:30 pm and was working Sunday night at 8:00pm and was auto logged out. When is this going to be fixed, I have lost so much time re-entering payments when Ihave not realized I've...

Created 31 Jul 00:38

Therabill

0 Full Release
1 Vote

Fix the system that kicks us out every day.

We are kicked out of Therabill everyday between 4:30-5:00 pm. This has been going on for at least 6 months. This should be given some kind of priority as we lose data every single day when your system kicks us out and we are in the middle of some ...

Created 27 Jun 22:18

Therabill / WebPT EMR Integration

1 Full Release
1 Vote

Under the Service Line of client statements, it'd be great to have the option to include the name or description of the service, not just the CPT code

A name of the service performed (for example: PT Evaluation) is much more descriptive to a patient receiving a bill than just a code (97162). This means nothing to the average patient, and results in a ridiculous amount of calls to our office. It'...

Created 12 Jun 19:32

Therabill / Patient Statements

0 Full Release
1 Vote

Statement Balance Report

PLEASE HAVE A BOX TO CHECK TO PULL REPORT BY POSITIVE BALANCE AND NEGATIVE BALANCE OR ABOVE A CERTAIN AMOUNT LIKE A PENNY, SO WE DON'T PULL ALL THE CREDIT BALANCES. ALSO IT WOULD BE NICE TO PULL IT BY CREDIT BALANCE.

Created 17 May 14:27

Therabill

0 Full Release
1 Vote

Show diagnosis on the statement

Plese show the real diagnosis on the statement, instead of the case number, is very confusing to the patients

Created 25 Mar 15:04

Therabill / Patient Statements

1 Full Release
1 Vote

Aging on statements should be by when the balance was invoiced, not invoiced by insurance.

When sending a client a statement and they see there aging, those totals should reflect the balances invoiced to the client, not showing the balance when the insurance was invoiced. This does not make any sense. For example, we have a client who w...

Created 11 Mar 22:25

Therabill / Patient Statements

2 Full Release
1 Vote

CPT code description

Please add the description of cpt code on the statements!!

Created 12 Feb 16:04

Therabill / Patient Statements

2 Full Release
1 Vote

Statements that have more than one page does not have header on following pages and does not have page numbers.

ease of reading. When we have more pages and if they get mixed the only way to arrange is to look at the dates of services which is not the best way and also does not look professional when we send it to our clients.

Created 23 Jan 00:19

Therabill / Patient Statements

0 Full Release

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