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Aging on statements should be by when the balance was invoiced, not invoiced by insurance.

When sending a client a statement and they see there aging, those totals should reflect the balances invoiced to the client, not showing the balance when the insurance was invoiced. This does not make any sense. For example, we have a client who we just received payment from the insurance for a date in December. On their again, it is showing up in the 60-89 day category, however, we just invoiced them the balance. It should be in the 0-29 day column. Our clients call in concerned about this information.  

  • Guest
  • Mar 11 2019
  • Full Release
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  • Guest commented
    22 Jun, 2020 06:29pm


  • Guest commented
    25 Sep, 2019 12:01pm

    I agree with this! 

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