WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
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2 Vote

Ability to enter 1 authorization for multiple codes.

Multiple insurance companies recognize family of codes and will give 1 authorization number and 1 approved amount of visits for multiple codes. Ex. Caresource will approve 12 units of 92507 and 92526. This does not mean you have 24 visits. It mean...

Created 03 Jun 15:46

Therabill / Authorizations

0 Future Consideration
3 Vote

Error Emails

Make a way to turn off the option to email us every time there is an EDI error. We see it in the dashboard we don't also need an email about it.

Created 07 Mar 20:30

Therabill / Claims

0 Planned
7 Vote

Patient appointments

Under upcoming patient appointments it would be nice to have an option to email or text the patient their list of appointments rather than just print it out.

Created 22 Mar 21:31

EMR / Front Office

2 Future Consideration
11 Vote

Ability to track POC Certifications for Medicare Replacement plans (Aetna,Humana,etc.) for non Medicare Insurances

Request on behalf of Jill Gabbert, President of Goodcare AtHome Rehab: A Medicare insurance type has the “This is a Medicare certification” under the plan dates that can be checked which then alerts the therapist when they need to do a recertifica...

Created 05 Apr 15:40

EMR / Documentation / Front Office

0 Planned
3 Vote

filter statements

Please add a filter to the batch statement report for client class. We would like to filter out patients who are work comp, have a lien sent to an attorney or are in collections.

Created 06 Mar 18:08

Therabill / Patient Statements

0 Future Consideration
3 Vote

Eliminate cases/diagnosis info on the Account Balance Statement that does not apply to the DOS on the statement

Including case/dx info for cases/dx that do not pertain to the DOS included on the statment can be consufing for patients/attorneys.

Created 06 Mar 15:15

Therabill / Patient Statements

0 Future Consideration
26 Vote

KX modifier pop up note

Please add the KX modifier pop up note to "cross over" to Therabill. The appeal process takes a lot of time, if this note was automatically added it would make a lot of sense, save time and money.

Created 14 Aug 15:46

Therabill

0 Future Consideration
10 Vote

Merging patient profiles

Duplicate patient profiles do happen from time to time, and it makes chart notes and billing very messy. A way to merge duplicate patients would be very, very helpful.

Created 23 Jun 18:42

Analytics / Other

3
1 Vote

Therapist should have the option of pointing ICD 10 codes to CPT codes

When a patient has a case open for 2 or more body parts but then only has auth for one body part, there should be a way for the therapist to be able to select in their note in WebPT that they only want it for specific body parts/ICD codes so it tr...

Created 28 Aug 19:15

EMR

0
11 Vote

Flag EMR subscriber ID field when the subscriber ID does not match allowable pattern for payer

EDI consistently receives rejections due to invalid subscriber ID numbers, especially for Medicare and VACCN. When a subscriber ID does not follow a specific pattern for the payer chosen, it should flag the member when the data is being inputted i...

Created 11 Mar 17:41

EMR / Front Office

0 Future Consideration

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