WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
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1 Vote

fix glitch with EDI rejections

UHC claims frequently end up in our error report as rejected when really a warning is just issued on these claims and the claims do actually get thru. Even after they are paid they stay red in the filing cabinet. I spend a fair amount of time hitt...

Created 03 Jul 01:24

Therabill / Claims

0 Future Consideration
2 Vote

link a default template to specific session class or billing code

Minimize clicks/steps my linking a default template to a specific appt type - improves flow for point of contact documention

Created 13 Feb 16:43

Therabill / Usability

0 Future Consideration
2 Vote

WebPT Billing/ Open Zero Payment Report

Ability to sort by location. Many of our SS members work denials by location which is not an option with the Open Zero Pay Report.

Created 13 Feb 00:41

Billing / Denials

0 Future Consideration
7 Vote

Workers Comp Information

I have a patient treating for two cases, one is workers comp. The accident information (Accident date and is this work related yes/no) pulls on every claim single claim when it should be case specific.

Created 08 Mar 13:55

Therabill / Billing

0 Future Consideration
9 Vote

Compliance User to Review and Approve Notes Before Therapists Finalize Them

WebPT does not currently have a compliance user to review and approve notes before being finalized by a therapist.

Created 27 May 18:08

EMR / Documentation

0 Future Consideration
1 Vote

self pay report

it would be nice to have a report that lists all the patients that are self pay. There is no efficient way to find these patients in therabill. The owner likes a monthly breakdown of insurances billed and self pay. i can do the insurances but not ...

Created 02 Jul 00:09

Therabill / Reporting

0 Future Consideration
1 Vote

Ins Verified Button

It would be helpful to have a button that would show the patient insurance was verified so that way we dont have to keep going back and forth bewtween TB & Webpt to see if the VOB is present. If it would show something in the Bill Insurance ar...

Created 01 Jul 19:29

Therabill / Billing

0 Future Consideration
1 Vote

Search AR Tracking by Insurance Company

With the recent Change healthcare security issue, certain insurances were affected differently for different facilities. The option to search AR tracking under the report by insurance company would help to manage AR Claims follow-ups when ERAs and...

Created 01 Jul 13:06

Therabill / Reporting

0 Future Consideration
2 Vote

Notification of editing an already sent claim

If a claim has been sent to insurance and someone goes in and edits the codes, i feel a pop up that warns that this claim was already sent to insurance with the current edits, are you sure you want to continue, would be most helpful

Created 09 Feb 20:10

Therabill / Claims

0 Future Consideration
2 Vote

Deactivate Insurance that has just flowed over from WebPt

WepPt has implemented a feature where you can auto check benefits on a patient when you enter their insurance information. With this feature the insurance info is flowing instantly to therabill before we are completely sure of benefits. If the inf...

Created 09 Feb 20:07

Therabill / Billing

1 Future Consideration

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