WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

A way to attach additional documents for claims that require authorizations and copies of referrals

The UC health care system is requiring that we attach a copy of their referral with their claim. To save on mail, a feature to attach additional documents would help with sending claims that are more finicky and to send claims to secondary that re...

Created 17 Jun 18:54

Therabill / Claims

0 Future Consideration
8 Vote

Remaining POC visits to be shown when hovering over patient name in scheduler

Hello, I would like to offer a suggestion to make things a little bit easier for front desk and therapists that are looking at the schedule. Currently when you hover over a patient in the schedule it shows how many visits the patients have done bu...

Created 08 Nov 23:41

EMR / Scheduler

0 Future Consideration
5 Vote

Update system to allow imported data from past medical history to come from the most recent prior case

When I evaluate a prior patient, often times I am given a link to smart text import data from many cases prior (IE: a patient was treated in early 2022, when evaluating them in December 2022, webpt only allows me to import their past medical histo...

Created 20 Dec 19:22

EMR / Documentation

1 Future Consideration
12 Vote

Adding Communication log

Please add a communication log into 2.0. It would be helpful for providers who need to go back and see phone calls that were not previously covered by insurance but now may be with insurances retroactive back to March 1, 2019. Our practice records...

Created 01 May 19:58

EMR / Documentation

0 Future Consideration
7 Vote

Workers Comp Information

I have a patient treating for two cases, one is workers comp. The accident information (Accident date and is this work related yes/no) pulls on every claim single claim when it should be case specific.

Created 08 Mar 13:55

Therabill / Billing

0 Future Consideration
9 Vote

Compliance User to Review and Approve Notes Before Therapists Finalize Them

WebPT does not currently have a compliance user to review and approve notes before being finalized by a therapist.

Created 27 May 18:08

EMR / Documentation

0 Future Consideration
2 Vote

fee schedule yearly update

I was wondering if you can add a feature that allows us to create a new fee schedule without deleting the current one on default .

Created 26 Jan 20:23

Therabill / Billing

0 Future Consideration
5 Vote

ChampVA addition to Plan Type Drop Down

We have received denials from ChampVA because box 1 chose "Group Health Plan" instead of "ChampVA" or "Other". At this time there is no drop down option to pick so that either of those boxes gets checked. I was told I have to manually change the s...

Created 02 Dec 16:30

Therabill / Claims

1 Future Consideration
7 Vote

Message Providers in webPT

I think it would be very helpful to be able to message office staff/ providers in WebPT. Sometimes using emails is not the best thing to use when trying to send a quick message. But if in WebPT we could send messages to each other that would be ve...

Created 23 Feb 20:22

Therabill / Other

0 Future Consideration
4 Vote

MORE OPTIONS FOR INSURANCE INVOICE

When you first click into Insurance Invoicing, the options on the right for DOS, hide re-submissions, etc are not there. You have to hit "View all" first and wait for everything to populate before you can filter. If the filters were there before y...

Created 19 Apr 17:08

Therabill / Billing

0 Future Consideration

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