WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

3 Vote

Please bring your chat option back

I see the chat option is unavailable. Please consider bringing this back. This is actually one of the options that convinced us to go with Therabill initially.

Created 04 Nov 14:01

Therabill / Usability

0
6 Vote

Add option for Nickname in demographics

Adding a nickname is demographics would be useful because most people go by a nick name or shortened name and we cannot technically put that in the demographics because we have to put the name that is showing on the insurance card or the claims wi...

Created 16 Oct 12:54

Therabill / Usability

0 Future Consideration
6 Vote

patient's credit /unapplied monies

Therabill should reflect when patients have a credit or unapplied funds when we pull up their account without having to exit out and go to the payment tab.

Created 15 Oct 23:36

Therabill / Payments

0 Future Consideration
5 Vote

Break down the balance in the account by patient and insurance balance

Under the reports tab in a patient's account add another column for patient balance and insurance balance then total balance that way when a patient asks what their balance is its easy to just pull up their account and see it. Also show what unass...

Created 18 Oct 19:33

Therabill / Usability

0
5 Vote

Show different cases in Therabill for a patient

Patient that have multiple cases such as a patient comes for a work comp injury and an injury under private insurance at the same time. It makes it really hard to figure out which date is for what case when working on open balances without going b...

Created 18 Oct 16:37

Therabill / Billing

1
2 Vote

Longer time frame for clients to open their emailed invoices

The invoices that are emailed to clients are only available to open for 5 days. Not sure what the purpose of this is but I am constantly getting emails from clients saying they cannot open and to resend. It's very time consuming.

Created 07 Nov 20:50

Therabill / Patient Statements

2 Future Consideration
2 Vote

Line by line reconciliation is very time consuming

No description provided

Created 07 Nov 19:26

Therabill

1 Future Consideration
3 Vote

Electronic Claim Errors: Needs to be reworked to improve efficiency

There needs to be a way to select multiple electronic claim errors so that they can be "ignored" all at once. It is silly to have to individually ignore multiple claim errors that may occur for each individual claim. It is easy for these to get se...

Created 27 Oct 10:52

Therabill / Usability

0 Future Consideration
3 Vote

Electronic Claim Error User Friendly Upgrade

It should be possible to select multiple errors to delete or "ignore" all at one time. It takes a ridiculous amount of time to clear each one individually especially considering that there are multiple notifications for the same DOS from the same ...

Created 26 Oct 21:15

Therabill / Usability

0 Future Consideration
4 Vote

EVV compatibility

I am being greatly burdened by the new EVV requirements. If you had a way to add GPS tracking or a way for a Therabill app to connect to a therapists account and upload their GPS information. Click a button on Therabill that sends a confirmation e...

Created 16 Oct 17:58

Therabill / Usability

0

WebPT may use your submission for any purpose without obligation or restriction of any kind.

WebPT Terms and Conditions WebPT Privacy Policy