WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

3 Vote

Patient Status Options

It'd be great if webpt could add the following statuses for patients: pending, scheduled, verified but needs scheduling, reday for eval, pending auth/ re-auth to current status options

Created 05 Apr 20:57

EMR / Front Office

0 Future Consideration
3 Vote

Cancel a providers schedule for set amount of time

You should be able to cancel an entire week's schedule easily either for all appointments or by provider. If someone has an unforeseen emergency or plans a vacation, it would be nice to be able to cancel the whole day or week without individually ...

Created 04 Apr 15:34

Therabill / Usability

0 Future Consideration
7 Vote

When applying insurance payments, allow an overpayment to be posted.

To accurately reflect what is paid on an account. For example, an insurance company overpays, a credit should be recorded then an adj/refund done to that ins company. Currently in the Payments, Insurance with COB, you cannot enter an overpayment o...

Created 24 Sep 14:25

Therabill / Billing / Usability

2 Future Consideration
2 Vote

light grey for blocking out times on schedule

the colors are a lot to look at when i'm booking out times my physical therapists wont be here. I would like light grey or any subtle color to use to block out times.

Created 17 Feb 14:12

EMR / Other

0 Future Consideration
3 Vote

Should be able to customize introductory message that is sent on email statements so looks more professional and less sketchy

Currently the email message that is sent out is Hi , (Insert business name here)has shared a secure file with you. For security reasons, this file will only be available for the next five days. After that time, access to the file will be revoked. ...

Created 31 Mar 14:39

Therabill / Patient Statements

0 Future Consideration
3 Vote

This system should allow you to unapply an Insurance Payment that has been retracted, so when it is used for another patient payment it is available for use.

No description provided

Created 30 Mar 18:35

Therabill / Billing

0 Future Consideration
1 Vote

Adding a case filter for payment custom reports

When creating a payment custom report for a patient who has multiple cases on file, the report automatically adds the diagnosis for the initial case for the patient. For records purposes it would be helpful if the diagnosis codes match the DOS for...

Created 04 Jan 16:45

Therabill / Reporting

0 Future Consideration
2 Vote

Notification of claim denials by an insurance payer

It would be helpful if a feature can be added that will notify a provider if an insurance payer has denied a claim without having to go through each patient account to check claim status, payments, denials, etc....

Created 14 Feb 20:57

Therabill / Claims

1 Future Consideration
3 Vote

Referral Report - Specific Patients in Date Range

when using the referral reports and you click on the Dr. name it takes you to an overall list of every patient that came from that Dr. not the number that's shown on the reports. there should be two options for patient displays. option 1 all patie...

Created 25 Mar 17:16

EMR / Content

0 Future Consideration
3 Vote

Post new patient payments on to do list.

It would be nice if new patient payments would show on the to do list, especially when flow over is slow....sometimes I get busy and forget to post.

Created 24 Mar 18:55

Therabill / Payments

0 Future Consideration

WebPT may use your submission for any purpose without obligation or restriction of any kind.

WebPT Terms and Conditions WebPT Privacy Policy

WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

Patient Status Options

Cancel a providers schedule for set amount of time

When applying insurance payments, allow an overpayment to be posted.

light grey for blocking out times on schedule

Should be able to customize introductory message that is sent on email statements so looks more professional and less sketchy

This system should allow you to unapply an Insurance Payment that has been retracted, so when it is used for another patient payment it is available for use.

Adding a case filter for payment custom reports

Notification of claim denials by an insurance payer

Referral Report - Specific Patients in Date Range

Post new patient payments on to do list.

Filter by status

Filter by category

Identify yourself with your email address

Patient Status Options

Cancel a providers schedule for set amount of time

When applying insurance payments, allow an overpayment to be posted.

light grey for blocking out times on schedule

Should be able to customize introductory message that is sent on email statements so looks more professional and less sketchy

This system should allow you to unapply an Insurance Payment that has been retracted, so when it is used for another patient payment it is available for use.

Adding a case filter for payment custom reports

Notification of claim denials by an insurance payer

Referral Report - Specific Patients in Date Range

Post new patient payments on to do list.