WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

4 Vote

Provide which Failed Reasons occur most

Request to provide which Failed Reasons occur most often added to a menu for future use

Created 23 Dec 18:47

Billing / Claims

0 Future Consideration
4 Vote

New Failed Charge Report

Please add a column for Total Charges along with a grand total at the bottom of the page.

Created 23 Dec 18:43

Billing / Claims

0 Future Consideration
3 Vote

PLEASE ADD "forward", "reply all" etc. after an initial message.

I want to ADD others to an initial email sent, or forward it to another person. Currently it's not an option. ONLY"Reply" is the option. I have to start another NEW email, ADD those I want to the email, copy waht I previously sent so they are in t...

Created 10 Dec 15:51

EMR / Front Office

0 Future Consideration
3 Vote

"Search my Patients" error - it doesn't find discharged cases/patients

Our clinic uses "Search my Patients" from all WebPT screens. Recently recognized it does not find discharged cases/patients. This occurs though our clinic settings are set to "ALL" for Default Patient (and Case) Status. This error can easily cause...

Created 07 Dec 22:07

EMR / Front Office

1 Future Consideration
3 Vote

Payment > Payment Search - Clickable "Check Number" to open ERA details

Requesting that the Check Numbers be clickable links to open the ERA details.

Created 30 Nov 19:35

Billing / EOB Posting / Reports

0 Future Consideration
3 Vote

ON THE ADDENDUM

NEED THE INFORMATION THAT WAS CHANGED TO POPULATE IN THE ADDENDUM TO HAVE A BETTER WORK FLOW. YOU DONT HAVE AN IDEA WHAT WAS CHANGE

Created 30 Nov 17:34

Therabill / Billing

1 Future Consideration
3 Vote

I would like to pull a report to show all the clients that have a copay or at least be able to create a report that shows all clients with copays and their copay amount

No description provided

Created 30 Nov 16:48

Therabill / Billing

0 Future Consideration
3 Vote

Primary and Secondary ins payments should have separate columns instead of being combined.

It is difficult to decipher what the primary and secondary ins payments when they are combined. Especially when doing refunds or calculating totals for each.

Created 29 Nov 17:15

Therabill / Claims

1 Future Consideration
3 Vote

Add scroll bar at top of new scheduler

Scroll bar on new scheduler view at bottom of screen, but because of zoom setting I have to constantly scroll down to end of the day to scroll over/ later in the week. Adding a scroll bar at top would alleviate repeated back and forth time/ frustr...

Created 23 Nov 13:20

EMR / Scheduler

0 Future Consideration
6 Vote

Easier Way to Post a Refund to Insurance Company

There is no easy way to do this; if the insurance company -(say Health Adv.) wants to recoup for an over payment and we cut them a check --we need to post the refund from the correct pt acct, so there is not a credit anymore--there is no good way ...

Created 13 Dec 21:22

Therabill / Payments

1 Future Consideration

WebPT may use your submission for any purpose without obligation or restriction of any kind.

WebPT Terms and Conditions WebPT Privacy Policy

WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

Provide which Failed Reasons occur most

New Failed Charge Report

PLEASE ADD "forward", "reply all" etc. after an initial message.

"Search my Patients" error - it doesn't find discharged cases/patients

Payment > Payment Search - Clickable "Check Number" to open ERA details

ON THE ADDENDUM

I would like to pull a report to show all the clients that have a copay or at least be able to create a report that shows all clients with copays and their copay amount

Primary and Secondary ins payments should have separate columns instead of being combined.

Add scroll bar at top of new scheduler

Easier Way to Post a Refund to Insurance Company

Filter by status

Filter by category

Identify yourself with your email address

Provide which Failed Reasons occur most

New Failed Charge Report

PLEASE ADD "forward", "reply all" etc. after an initial message.

"Search my Patients" error - it doesn't find discharged cases/patients

Payment > Payment Search - Clickable "Check Number" to open ERA details

ON THE ADDENDUM

I would like to pull a report to show all the clients that have a copay or at least be able to create a report that shows all clients with copays and their copay amount

Primary and Secondary ins payments should have separate columns instead of being combined.

Add scroll bar at top of new scheduler

Easier Way to Post a Refund to Insurance Company