WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

2 Vote

Patient Statement Batches Customization

For the statement batching feature, it would be nice if we could customize the alphabetic range of each batch. EXAMPLE: Batch 1: A-D Batch 2: E-Z

Created 24 Jun 19:02

Billing / Statements

0 Future Consideration
3 Vote

Patient Opt In/Out Settings in EMR

There should be an option to opt out of email and/or text messages for patients when they receive messages. We should also be able to change the settings in the EMR and it integrate into Reach.

Created 13 Apr 15:16

Reach / Workflows

1 Future Consideration
3 Vote

If a patient has multiple cases in WebPT, Therabill should be the exact same

We have patients who come to PT for more than one issue with more than one insurance. In WebPT, we can separate those cases but in Therabill, they combine them. We've even tried making two separate accounts only to have Therabill combine them. Thi...

Created 08 Apr 14:06

Therabill / Billing

0 Future Consideration
3 Vote

Report for % of clean claims

able to assess your billing personnel performance

Created 07 Apr 20:35

Therabill

0 Future Consideration
1 Vote

Archive ERA's in BULK

Archive is slow and it would be great to be able to archive several at one time or have it automatically archive once it is applied.

Created 24 Aug 21:53

Therabill / Payments

0 Future Consideration
1 Vote

Drag/drop for order of items in objective portion of note

Would be nice to change over of items in objective to reflection order performed in evaluation. It would be easier than having to scroll up/down looking for particular items.

Created 24 Aug 16:23

EMR / Documentation

0 Future Consideration
2 Vote

Failed Charge Inventory Report

It would be useful to have a report that shows the number of failed charges received and resolved by day, by Member. This would allow RCM the opportunity to track our progress at resolving failed charges as well as track any process improvement in...

Created 15 Jun 20:25

Billing / Claims

0 Future Consideration
2 Vote

We would like the option to set the earliest reminder text to later in the day (5:00 pm). It currently only allows up til 12 pm.

When the texts go out at 12:00 pm, it confuses the patients that come in two afternoons in a row. With previous services, we've always had the call go out in the evenings

Created 14 Jun 14:36

EMR / Other

0 Future Consideration
1 Vote

It would be nice if there was a two step verification when signing the note in 2.0. It is easy to click the sign button by accident instead of the ... to save and exit if note not completed.

No description provided

Created 22 Aug 15:19

EMR / SOAP Notes

0 Future Consideration
1 Vote

Change User Access/Scheduler

No description provided

Created 22 Aug 14:30

Therabill / Usability

1 Future Consideration

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

Patient Statement Batches Customization

Patient Opt In/Out Settings in EMR

If a patient has multiple cases in WebPT, Therabill should be the exact same

Report for % of clean claims

Archive ERA's in BULK

Drag/drop for order of items in objective portion of note

Failed Charge Inventory Report

We would like the option to set the earliest reminder text to later in the day (5:00 pm). It currently only allows up til 12 pm.

It would be nice if there was a two step verification when signing the note in 2.0. It is easy to click the sign button by accident instead of the ... to save and exit if note not completed.

Change User Access/Scheduler

Filter by status

Filter by category

Identify yourself with your email address

Patient Statement Batches Customization

Patient Opt In/Out Settings in EMR

If a patient has multiple cases in WebPT, Therabill should be the exact same

Report for % of clean claims

Archive ERA's in BULK

Drag/drop for order of items in objective portion of note

Failed Charge Inventory Report

We would like the option to set the earliest reminder text to later in the day (5:00 pm). It currently only allows up til 12 pm.

It would be nice if there was a two step verification when signing the note in 2.0. It is easy to click the sign button by accident instead of the ... to save and exit if note not completed.

Change User Access/Scheduler