WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

2 Vote

Accounts receivable by Insurance Carrier

Will help to show which carriers may still be owing and help with billing and possibly appeals processes.

Created 15 May 19:10

Therabill / Reporting

0
5 Vote

customization option for sending patient payment history

Currently you do not have a method of customizing the heading when "sending history PDF", as it autogenerates as "Payment History: My Kids Therapy". We are finding that with this subject line, families are not opening the email which often include...

Created 09 Feb 16:04

EMR / Front Office

1 Future Consideration
5 Vote

Reason Code Report

Would like to have a report that can be used for identifying specific reason codes that can be utilized for additional training if needed for Auth Team (for no Auth on File or Past Filing Denials). Something that will help us see what kind of deni...

Created 05 Feb 16:31

Therabill / Reporting

1 Planned
1 Vote

Max Patient Balance Field

The new feature, Max Patient Balance Fields, getting ready to release is available to add when editing an 835. Request: add the ability to enter the maximum patient balance at the account level. Possibly when entering a sticky note a field is adde...

Created 13 Feb 16:39

Billing / EOB Posting

0 Future Consideration
1 Vote

WebPT Billing/ Open Zero Payment Report

Ability to sort by location. Many of our SS members work denials by location which is not an option with the Open Zero Pay Report.

Created 13 Feb 00:41

Billing / Denials

0 Future Consideration
4 Vote

LARGER SCREEN FOR ELECTRONIC CLAIM ERRORS

THE AREA TO ACCESS ELECTRONIC CLAIM ERRORS IS ATROCIOUS. IT'S IMPOSSIBLE TO NAVIGATE EFFICIENTLY. IT'S DIFFICULT TO GET A BROAD IDEA OF WHAT YOU'RE DEALING WITH AND NEEDS TO BE IT'S OWN PAGE, NOT A TINY SQUARE ON THE DASHBOARD. THERE ARE MULTIPLE ...

Created 05 Nov 19:01

Therabill / Claims

0 Future Consideration
4 Vote

Portal messages search option

Hi, I utlilize portal messaging on a daily basis. It is time-consuming having to scroll thru the messages in order to keep a consistent thread going for each patient. A search option would be a fantastic addition to this software. I've placed this...

Created 05 Nov 11:43

Therabill / Other

0 Future Consideration
7 Vote

The Ability to delete unused insurances in the insurance list

I would like to be able to delete or hide unused insurances from my list. This is becoming an issue that may result in my office finding a new software to use for our office.

Created 29 Jul 15:00

Therabill / Usability

0
5 Vote

An easier way to copy and paste patient subscriber IDs

For WebPT: Often times I need to copy and paste a patient's subscriber ID. In order to do this, I have to click 3 or 4 times to get a to place where it will allow me to do so. I cannot simply do this from the Patient Info. It's terribly annoying. ...

Created 28 Jan 17:44

EMR / Other

0 Future Consideration
5 Vote

Add more standardized test options for adult SLP patients

Currently there are few options for our adult neuro patients. The tests are mostly geared toward pediatrics. Our clinic uses tests like the Western Aphasia Battery, the Ross Information Processing Assessment (RIPA-2), Consensus Auditory-Perceptual...

Created 26 Jan 22:44

EMR

3 Planned

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