WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

When we invoice a claim the primary insurance and secondary insurance should show in that order no matter how/when it was added/updated in Therabill.

Therabill support's answer. After further research- the secondary is showing at the top because the card that was recently added was 1.The most recent card added and 2.It was added manually to Therabill. This is the reason the primary card is at t...

Created 01 Mar 22:31

Therabill / Claims

0 Future Consideration
3 Vote

Report showing pending insurance and agency aging at a glance

The AR report is very useful to show balances due and breaks them down by age (0-29 days 30-59 days, etc). The report does not allow a further breakdown that separates pending vs finalized balances. For example, we would like to audit which pendin...

Created 25 Oct 15:02

Therabill / Reporting

0 Future Consideration
1 Vote

"ABC" Tabs when posting payments

My idea is to have the alphabet displayed vertically on the right-hand side of the screen for when posting payments in "batch insurance" mode. Currently, when an EOB and payments that do not flow in automatically, we have to constantly scroll up a...

Created 24 Feb 15:54

Therabill / Billing

0 Future Consideration
2 Vote

Reconciliation reports

We NEED easily reconcilable reports for EMR + Billing urgently that count visits and units the same. Having members have to run 2 separate reports and compare (especially when they never tie out) is impossible to excuse when both systems now feed ...

Created 17 Jun 22:09

Analytics

0 Future Consideration
1 Vote

Schedule distinguishing in-person appt from telehealth appt

I print out patient schedules multiple times a day. Many of my patients have hybrid telehealth/in-person appointments. However, the schedule does not distinguish whether the appointment is in-person or telehealth. Can we PLEASE add this option to ...

Created 22 Feb 15:14

EMR

0 Future Consideration
1 Vote

ABILITY TO AUTO POST PATIENT PAYMENT

Currently we have to manually apply payments to each line item within an encounter. Most other billing programs allow payment to be auto posted by applying patient payments to the oldest to the newest dates of service.

Created 17 Feb 20:56

Therabill / Payments

0 Future Consideration
1 Vote

Tracking the admin that created original case on webpt

No description provided

Created 09 Feb 18:17

EMR

0 Future Consideration
1 Vote

Creating a Quick Add button at the top ribbon on the scheduling screen.

Adding a Quick Add button to the top ribbon, would help to expedite adding a patient chart instead of looking in the left list to scroll to access it.

Created 08 Feb 15:44

EMR

0 Future Consideration
1 Vote

Auto-fill payment to sessions from Unassigned

When a patient has an unassigned amount, and they have claims that process with patient due, it would be helpful to be able to click the "autofill payment to sessions" box and have the unassigned amount populate into the payment amount boxes.

Created 07 Feb 17:23

Therabill / Payments

0 Future Consideration
1 Vote

Attaching Documents to manual payments

When I manually enter a payment I am not able to attach the documentation to that payment. It would be extremely helpful to be able to attach this for multiple reasons. 1) you will always be able to bring up the EOB for that payment without going ...

Created 06 Feb 19:45

Billing / EOB Posting

0 Future Consideration

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

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When we invoice a claim the primary insurance and secondary insurance should show in that order no matter how/when it was added/updated in Therabill.

Report showing pending insurance and agency aging at a glance

"ABC" Tabs when posting payments

Reconciliation reports

Schedule distinguishing in-person appt from telehealth appt

ABILITY TO AUTO POST PATIENT PAYMENT

Tracking the admin that created original case on webpt

Creating a Quick Add button at the top ribbon on the scheduling screen.

Auto-fill payment to sessions from Unassigned

Attaching Documents to manual payments

Filter by status

Filter by category

Identify yourself with your email address

When we invoice a claim the primary insurance and secondary insurance should show in that order no matter how/when it was added/updated in Therabill.

Report showing pending insurance and agency aging at a glance

"ABC" Tabs when posting payments

Reconciliation reports

Schedule distinguishing in-person appt from telehealth appt

ABILITY TO AUTO POST PATIENT PAYMENT

Tracking the admin that created original case on webpt

Creating a Quick Add button at the top ribbon on the scheduling screen.

Auto-fill payment to sessions from Unassigned

Attaching Documents to manual payments