WebPT Ideas and Discovery

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Rescheduled Option for Appointment

There is an option for no show and cx. Should be an option for rescheduled

  • Guest
  • Mar 4 2022
  • Future Consideration
EMR / Other
  • Mar 4, 2022

    Admin response

    Hello, and thanks for your Idea portal submission! Adding a 'Rescheduled' option is a feature that we don’t currently have planned, but may consider in the future. We’ll make sure to let you know if this feature is delivered.

    In the meantime if you have any further questions feel free to leave a comment or contact WebPT Support using support@webpt.com.

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  • Guest commented
    20 Dec 16:42

    Adding a reschedule option is hugely important. For example, if a patient is scheduled for 2x/weekly on Monday and Wednesday, but calls on a Wednesday to reschedule to Thursday.

    We want to have record of where that appointment moved to, but not punish staff for a cancel, because that patient will still be attending their normal 2x/week appts. So if/when the rescheduled becomes available, WebPT would not calculate the rescheduled appointments in the missed/no show data.

    As a business owner, we would train staff that a reschedule only counts for the same week (i.e. if a patient cancelled a Friday appt and moved it to the following Monday, that would NOT be a reschedule, it would just be a cancel).

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  • Guest commented
    December 06, 2022 14:28

    I agree!!

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  • Guest commented
    July 01, 2022 17:39

    Yes please! I totally agree! It would be so beneficial to have that option to help track patient appointments that move around on our schedule. Thank you for this suggestion!

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  • Guest commented
    March 19, 2022 01:53

    I also agree...this is a needed feature!

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  • Guest commented
    March 04, 2022 22:44

    agreed!! This would be very useful information.

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