WebPT Ideas and Discovery

Yes! and/or send a text to the phone number on file

This would be a very useful addition to following up with patients that no show to their appointments.

I agree! We always call to notify a patient but a follow-up email would be great. The automation would be super helpful in holding patients more accountable.

As an office that sees patients 2 or 3 times a week, this would be fantastic. It would cut down on the time it takes to call and notify them of the missed appointment. Please consider. Thank you.

We have numerous people who have access to our schedule since we have a call center and items have gone missing and we have no idea who moved them or why. It would be helpful to be able to see who moved what so we can train them appropriately and prevent future errors

love this idea would be extremely helpful.

Yes! This would be super helpful!

Yes - this feature would be helpful.

Yes! We had this in our old EHR. We had a template document that would be automatically sent home reminding them of our cancellation/no-show policy. 100% miss that feature.

This would be a great feature because we take patients off of our schedule after they have missed/no showed to a certain number of appointments. It would add more communication and accountability to decrease this occurence.

Both of these ideas are great! We could really use this feature!

Adding to this, when cancelling an appointment, or when a clinician calls in sick... an option to email the patient that their appointment is cancelled.