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Patients are on a waitlist and assigned requested days, times and providers. When a hole opens up on a providers schedule, I would like the option to click a button and have every patient who might be interested in that opening to be alerted by text with a link in the text to take the appointment. First come, first serve. If they select the link to accept the appointment, they will be automatically added to the schedule and receive a confirmation text/email for that appointment.
This would save a ton of time over having my scheduler manually sift through all of the patients on the waitlist, then call or text them to see if they want the appointment, then wait to hear back from those they were unable to reach. This would drastically improve a clinics ability to fill open/available appointments and reduce administrative workload so they can focus their efforts on tasks that cannot be automated.
Guest
Hello, and thanks for your Idea portal suggestion! Uniting the waitlist with text reminders and automatic scheduling is a great suggestion, but is not something that is currently planned. However, we may consider it in the future, and we'll make sure to let you know if this feature is delivered.
In the meantime, if you have any further questions feel free to leave a comment or contact WebPT Support using support@webpt.com.
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I think this is a great idea. I know other PT owners who use WebPT that feel the same way. I think it is important to address this to compete w other companies like Prompt.