WebPT Ideas and Discovery

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Pull Alternate ID into 2.0 Header

We use an alternate ID that is generated by our billing software to identify our patients and not the number that WebPt assigns. We have always entered this number as the alternate ID and marked it primary. We are seeing in 2.0 that the number showing up next to the patients name is not the alternate ID, even when we mark it as the primary ID. We are now having to enter our ID numbers as an alert. Marking the alternate ID as primary should override the auto assigned webpt number.

  • Guest
  • Jul 13 2021
  • Early Access
  • Jul 13, 2021

    Admin response

    Hello, and thanks for your feedback! We have a feature that will solve for this idea that was recently completed. We are currently in the process of releasing this functionality so we’ll associate this idea to the feature to make sure you know when it is delivered. In the meantime if you have any further questions feel free to leave a comment or contact support.


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  • Guest commented
    July 20, 2021 23:47

    This is wonderful!! Thank you so much
    Cynthia

  • Admin
    Jon Schneider commented
    July 20, 2021 22:55

    Hi Cynthia - We have just enabled this functionality for your Company! We hope you find this update useful. If you have any questions or issues please do not hesitate to reach out to us at support@webpt.com. Thanks!

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