WebPT Ideas and Discovery

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Expired/exceeded Authorization Alerts

Instead of just switching to bold red print when an authorization on file is expired a pop up should also appear when the the patient chart is opened. Similar to when the Medicare PT threshold has been exceeded. The authorization should also show as expired when the number of allowed visits has been reached, the expiration date being the day of the last authorized visit.



  • Guest
  • Jun 17 2021
  • In Progress
  • Jan 27, 2022

    Admin response

    Hello, and thanks for your feedback! This is a feature that we don’t currently have planned, but may consider in the future. We’ll make sure to let you know if this feature is delivered. In the meantime if you have any further questions feel free to leave a comment or contact WebPT Support using support@webpt.com.

  • Attach files
  • Guest commented
    19 Jun 03:17pm

    Other EMRs I've used in the past have had this alert pop up, would be great if WebPT could catch up with other EMRs!

  • Guest commented
    19 Jun 03:16pm

    Great idea!!

  • Guest commented
    16 Feb 12:20am

    have a pop up on the schedule side stating out of visits

  • Guest commented
    23 Jan 06:01pm

    sounds like a good idea !

  • Guest commented
    20 Nov, 2023 08:11pm

    Please add this - it would be so helpful in cutting down the amount of denials we deal with.


    Also please add the ability to track Policy visits (annual visit limit). Pretty please.

  • Guest commented
    7 Nov, 2023 06:23pm

    also if when you check them in it popped up also.

  • Guest commented
    9 Aug, 2023 02:24pm

    yes! We would love this feature!

  • Guest commented
    24 Apr, 2023 02:39pm

    This would be excellent!!


  • Guest commented
    31 Jul, 2022 06:47pm

    There should be a pop up warning on the schedule asking "patient's auth is expired, or no auth on file for patient" prior to scheduling the patient. So at least the scheduler has to view and click to acknowldge this prior to scheduling the patient.

  • Guest commented
    25 Apr, 2022 02:35pm

    This would be a great function to have.

  • Guest commented
    25 Apr, 2022 12:47pm

    I think this is a great idea and would help our organization, as well.

  • Guest commented
    23 Apr, 2022 03:56am

    great idea! it should also prompt us before the last visit, maybe when one I left, to allow time to get the authorization

  • Guest commented
    19 Mar, 2022 01:55am

    Also agree!

  • Guest commented
    27 Jan, 2022 06:09pm

    This would be VERY useful to our office

  • Guest commented
    27 Jan, 2022 01:17am

    This will be a good functionality to have.

  • Guest commented
    19 Jan, 2022 10:47pm

    Yes, yes, yes!

  • Guest commented
    18 Jan, 2022 06:21pm

    YES! and even with the pop up, keep the RED


  • Guest commented
    18 Jan, 2022 02:21pm

    This would be an awesome idea! The pop up should pop up in the middle of the page! Not allowing a patient to be checked in when auth is expired should be a feature too.

  • Guest commented
    15 Dec, 2021 11:08pm

    This would cut down on denials a lot.

  • Guest commented
    10 Nov, 2021 09:04pm

    Yes! I would love to see this on the dashboard as well.

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