WebPT Ideas and Discovery

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Expiring plan of care alerts for ALL patients - not just Medicare

The visual alerts on the schedule for Medicare patients who are nearing or beyond their plan of care expiration dates are exceedingly helpful. It seems like it would be an easy task to broaden this to all patients, not just those on Medicare. Some therapists struggle with keeping track of POC dates, and unintentionally treat outside of POC dates, and this would be an easy fix.

  • Guest
  • Mar 22 2022
  • Planned
  • Mar 23, 2022

    Admin response

    Hello, and thanks for your feedback! We have a feature that should be a solution for this idea that we are planning to work on in the not too distant future. We’ll associate this idea to the feature to make sure you know when it is delivered. In the meantime if you have any further questions feel free to leave a comment or contact support.


  • Attach files
  • Guest commented
    1 Mar 02:26pm

    This should be added!

  • Guest commented
    7 Jul, 2023 08:12pm

    I am new to Web PT and was surprised that the feature of alerting to end of POC dates was not available for non Medicare patients. Would also appreciate this feature being made available for all patients.


  • Guest commented
    16 May, 2023 12:00am
    Are the additional alert features mentioned in these threads available yet? These threads are 1-2 years old, but WebPT response mentions this update coming...please advise
  • Guest commented
    18 Apr, 2023 03:05pm

    I agree. This feature would be critical to our administrative reports and helping therapists be sure to be complaint with all clients' POC expiration, not just Medicare.

  • Guest commented
    3 Apr, 2023 02:46pm

    I would also like to support the idea of being able to run a report to indicate upcoming plans of care that are expiring so that clinicians can be sure to write a progress not before the expiration date for all insurance types, not just Medicare.

  • Guest commented
    5 Jan, 2023 10:38pm

    Do we have any idea when this plan is going to be implemented?

  • Guest commented
    29 Nov, 2022 11:38pm

    Noting on this that POC tracking is not available at all on SOAP 2.0. This needs to be reinstated.

  • Guest commented
    16 Aug, 2022 12:59pm

    This would make it much easier for therapist and office managers to keep track of visits and authorizations. Potentially leading to less time correcting out of authorization visits and less headaches for patients.

  • Guest commented
    3 Jun, 2022 11:22pm

    I agree that this would be very helpful. A clinician should not be allowed to see a patient if their POC is not effective or has lapsed. I feel like it shoule be a lot easier to track than it currently is in both 1.0 and 2.0


  • Guest commented
    29 Apr, 2022 05:29pm

    I would also add that this should be in effect not only in the alert, but also within the Plan of Care for the Initial Evaluation for Medicare Advantage plans. The dates of certification should be auto-populated as they are for Medicare A/B/T.

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