WebPT Ideas and Discovery

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Expiring plan of care alerts for ALL patients - not just Medicare

The visual alerts on the schedule for Medicare patients who are nearing or beyond their plan of care expiration dates are exceedingly helpful. It seems like it would be an easy task to broaden this to all patients, not just those on Medicare. Some therapists struggle with keeping track of POC dates, and unintentionally treat outside of POC dates, and this would be an easy fix.

  • Guest
  • Mar 22 2022
  • Planned
  • Mar 23, 2022

    Admin response

    Hello, and thanks for your feedback! We have a feature that should be a solution for this idea that we are planning to work on in the not too distant future. We’ll associate this idea to the feature to make sure you know when it is delivered. In the meantime if you have any further questions feel free to leave a comment or contact support.


  • Attach files
  • Guest commented
    18 Nov 19:38

    so this was planned in 2022 to happen in the "not too distant future"....i assumed not to distant would be within 6 months or so. Well is is 12/24 and this still has not been an updated feature for us. I just got off the phone with cust service and there is still no capabilities for this for all insurances, just medicare. We are finding it very hard to keep up with non- signed POC. We are in a state where a dr. signature is required! This needs to be fixed ASAP, don't just feed us lines of its "planned"

  • Guest commented
    18 Jun 13:58

    Agreed!!! This needs to happen! Being able to turn it on/off by payer would be amazing!!!

  • Guest commented
    04 Jun 19:45

    please perform ASAP as this is a massive compliance shortcoming in your software!!!!!

  • Guest commented
    01 Mar 14:26

    This should be added!

  • Guest commented
    July 07, 2023 20:12

    I am new to Web PT and was surprised that the feature of alerting to end of POC dates was not available for non Medicare patients. Would also appreciate this feature being made available for all patients.


  • Guest commented
    May 16, 2023 00:00
    Are the additional alert features mentioned in these threads available yet? These threads are 1-2 years old, but WebPT response mentions this update coming...please advise
  • Guest commented
    April 18, 2023 15:05

    I agree. This feature would be critical to our administrative reports and helping therapists be sure to be complaint with all clients' POC expiration, not just Medicare.

  • Guest commented
    April 03, 2023 14:46

    I would also like to support the idea of being able to run a report to indicate upcoming plans of care that are expiring so that clinicians can be sure to write a progress not before the expiration date for all insurance types, not just Medicare.

  • Guest commented
    January 05, 2023 22:38

    Do we have any idea when this plan is going to be implemented?

  • Guest commented
    November 29, 2022 23:38

    Noting on this that POC tracking is not available at all on SOAP 2.0. This needs to be reinstated.

  • Guest commented
    August 16, 2022 12:59

    This would make it much easier for therapist and office managers to keep track of visits and authorizations. Potentially leading to less time correcting out of authorization visits and less headaches for patients.

  • Guest commented
    June 03, 2022 23:22

    I agree that this would be very helpful. A clinician should not be allowed to see a patient if their POC is not effective or has lapsed. I feel like it shoule be a lot easier to track than it currently is in both 1.0 and 2.0


  • Guest commented
    April 29, 2022 17:29

    I would also add that this should be in effect not only in the alert, but also within the Plan of Care for the Initial Evaluation for Medicare Advantage plans. The dates of certification should be auto-populated as they are for Medicare A/B/T.

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