This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)
We have a lot of patients that call and question why they are receiving a bill for a date on the billing statement that they have a receipt for. Please add the list of patient payments on the statement or do not allow the payments to post to the oldest amount due and post the payment to the current daily charge due to significant patient confusion!!!
Guest
You can choose to include unassigned patient payments on the client statement.
https://therabill.zendesk.com/hc/en-us/articles/360006894712-Settings-Client-Balance-Statement
We also have a planned project for 2023 to allow users to post patient payments based on the Date of Service when integrated with the WebPT EMR.
WebPT may use your submission for any purpose without obligation or restriction of any kind.
WebPT Terms and Conditions WebPT Privacy Policy