WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

ChampVA addition to Plan Type Drop Down

We have received denials from ChampVA because box 1 chose "Group Health Plan" instead of "ChampVA" or "Other". At this time there is no drop down option to pick so that either of those boxes gets checked. I was told I have to manually change the secondary mailed out claim every single time. This just does not seem acceptable to me. I have many claims to fix due to the wrong box being marked and I would rather not have to remember that my billing department has to fix the claims before they are printed/mailed. Can you please add a drop down option for ChampVA or something that would allow for that box or the "other" box to be checked on the claim automatically? ASAP.

Thanks in advance!



  • Guest
  • Dec 2 2022
  • Future Consideration
  • Attach files
  • Guest commented
    2 Dec, 2022 04:42pm

    This is just a work around and not a solution, too time consuming. This need to be fixed ASAP

WebPT may use your submission for any purpose without obligation or restriction of any kind.

    WebPT Terms and Conditions    WebPT Privacy Policy