WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

4 Vote

Please give me a notification when a ERA comes in from a primary to say "Hey this pt has a secondary, do you want to cross it over"?

I am having trouble remembering to check for secondaries on Medicare Replacement Plans and commercial plans since the majority of our pts have straight medicare which crosses over automatically. It would be immensely helpful to have a red notifica...

Created 28 Sep 18:02

Therabill / Claims

1 Future Consideration
2 Vote

Add note to bill insurance screen

It would be nice if on the bill insurance screen it would pull the patients note from the chart.

Created 06 Oct 19:40

Therabill / Claims

0
2 Vote

On claims checker, what about Excludes1 notes?

Since BC implementation of Excludes1 notes, it would be helpful if the claim checker that runs before an EDI claim is created if the Excludes1 notes were checked for commonly PT billed codes.

Created 05 Oct 23:08

Therabill / Claims

0
3 Vote

Rulesets for Specific Payers

Some payers won't pay on certain combinations of CPT codes, claiming that it's bundling (97530 and 97140, e.g.). Most payers will pay on all the line items in these instances when the proper modifier is used, however some pesky plans like Humana a...

Created 02 Jan 17:03

Therabill / Claims

0
1 Vote

Easier way to send corrected claim with new information

Currently if I want to send a corrected claim with an auth code that was missing from it the first time it was sent, I have to go to Filing > CMS-1500, find the original claim, send it back to the insurance invoicing area, edit it to include th...

Created 27 Mar 20:29

Therabill / Claims

0 Future Consideration
1 Vote

multiply units of service by service amount

Ex- CPT code 99999 - 3 of units @ 125.00 per unit total charge should be $375.00 Therabill does not calculate this total

Created 10 Mar 17:36

Therabill / Claims

0
3 Vote

Be able to Reassign an Insurance payment to another patient when Ins Co does "overpayment offset"

Ins Co have, for a while now, when they decide that they have paid a claim in error, will approve another service on another patient, but actually pay $0 as an offset against what they call is a prior "over-payment." This is quite cumbersome to ad...

Created 23 Sep 14:01

Therabill / Claims

0
1 Vote

When we invoice a claim the primary insurance and secondary insurance should show in that order no matter how/when it was added/updated in Therabill.

Therabill support's answer. After further research- the secondary is showing at the top because the card that was recently added was 1.The most recent card added and 2.It was added manually to Therabill. This is the reason the primary card is at t...

Created 01 Mar 22:31

Therabill / Claims

0 Future Consideration
2 Vote

PICA #

We need an option to change the PICA # on the top left hand corner on claim CMS form when sending corrected claims to insurances. They are requiring this very often now.

Created 24 May 18:21

Therabill / Claims

0
2 Vote

remove insurances

You should be able to remove old insurances that are not used. It lets you add insurance in error but not to remove. It would be nice if we can clean up.

Created 03 Mar 11:08

Therabill / Claims

1 Future Consideration

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

Please give me a notification when a ERA comes in from a primary to say "Hey this pt has a secondary, do you want to cross it over"?

Add note to bill insurance screen

On claims checker, what about Excludes1 notes?

Rulesets for Specific Payers

Easier way to send corrected claim with new information

multiply units of service by service amount

Be able to Reassign an Insurance payment to another patient when Ins Co does "overpayment offset"

When we invoice a claim the primary insurance and secondary insurance should show in that order no matter how/when it was added/updated in Therabill.

PICA #

remove insurances

Filter by status

Filter by category

Identify yourself with your email address

Please give me a notification when a ERA comes in from a primary to say "Hey this pt has a secondary, do you want to cross it over"?

Add note to bill insurance screen

On claims checker, what about Excludes1 notes?

Rulesets for Specific Payers

Easier way to send corrected claim with new information

multiply units of service by service amount

Be able to Reassign an Insurance payment to another patient when Ins Co does "overpayment offset"

When we invoice a claim the primary insurance and secondary insurance should show in that order no matter how/when it was added/updated in Therabill.

PICA #

remove insurances