WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

2 Vote

Bulk insurance payments. tally by patient not just total check amount

When entering payments from an insurance provider, there should be a running tally of CPT payments by each person and not just one overall total by check. When you just have running total by check you can't tell if you have entered into an individ...

Created 15 Jul 14:59

Therabill / Payments

0
1 Vote

Batching statements to clients while maintaining a responsible party.

Red Door Pediatric Therapy (RDPT) is a pediatric clinic, therefore the majority of clients we are servicing are young children. When RDPT creates statements, we want these bills to go to the legal guardians and not directly to the child. We have f...

Created 10 Mar 21:27

Therabill / Patient Statements

1 Future Consideration
1 Vote

Account Balance Statement emails should be automated to email out periodically.

I know I asked about this when we started with WebPT back in 2019. Adding the ability to have statements automatically emailed seems like a no-brainer and a huge time and money saver in regards to the cost to produce and mail paper products. Indiv...

Created 10 Mar 15:38

Therabill / Patient Statements

0 Future Consideration
2 Vote

Navigate through REPORTS tab easier

Simply freezing the header line would make it easier when scrolling through the reports. Right now if you scroll down, the header disappears.

Created 13 Jul 04:01

Therabill

0 Future Consideration
1 Vote

patient payments

No description provided

Created 09 Mar 20:42

Therabill / Payments

1 Planned
1 Vote

cpt code description

No description provided

Created 09 Mar 14:58

Therabill

0
2 Vote

Discontinue Goal

Ability to discontinue goal for a reason other than the goal being met.

Created 11 Jul 23:56

Therabill

0
2 Vote

Support tickets notification reply w/original message

Since the delay in getting responses to our submitted "support" tickets has grown considerably over the past few months to be many weeks for an actual response it would be helpful if when the email is sent to us advising that you have received our...

Created 09 Jul 16:14

Therabill / Usability

2
2 Vote

Fix time out

The timing out on computer is becoming very costly for me. Half the time you don't realize that Therabill is not saving the work you just did and then it takes time to go back and figure out what was saved and what was not.

Created 08 Jul 23:46

Therabill / Usability

1
1 Vote

Editing recurring appointments

Once we set a recurring appointment we cannot alter it at all. If we could alter it would save time. As it is now, if we need to change the day or the frequency we need to delete it and put it in again. I have used other software that had that fea...

Created 02 Mar 19:41

Therabill / Usability

1 Future Consideration

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

Bulk insurance payments. tally by patient not just total check amount

Batching statements to clients while maintaining a responsible party.

Account Balance Statement emails should be automated to email out periodically.

Navigate through REPORTS tab easier

patient payments

cpt code description

Discontinue Goal

Support tickets notification reply w/original message

Fix time out

Editing recurring appointments

Filter by status

Filter by category

Identify yourself with your email address

Bulk insurance payments. tally by patient not just total check amount

Batching statements to clients while maintaining a responsible party.

Account Balance Statement emails should be automated to email out periodically.

Navigate through REPORTS tab easier

patient payments

cpt code description

Discontinue Goal

Support tickets notification reply w/original message

Fix time out

Editing recurring appointments