WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

3 Vote

Specify time that communications are sent

When setting up any communication, we should be able to select a time, rather than "morning" or "evening" because the current times are too early and too late.

Created 13 Apr 15:15

Reach / Workflows

1 Early Access
2 Vote

Productivity Fix

I'm trying to track our no shows and cancels by therapist and the productivity report is WAY off. For instance, for the month of January under each therapist added together we had 126 cancels, but when I ran the number for the whole clinic it was ...

Created 28 Jun 19:39

Analytics / Cancels/No Shows

0
2 Vote

Can you please put a change in where the default time range (IE: when you put session it makes it 1 hour). can you have a default setting to 30 minutes?

useful when making new clients, in school its rarely 1 hour, its usually 30 minutes. way less clicks if its done this way. way more user friendly

Created 28 Jun 16:36

Therabill / Usability

1
1 Vote

Provide trainings around mental health in addition to PT

we are a mental health facility and considering moving our services to a platform that isnt as focused on PT and more diverse.

Created 12 Sep 16:57

Therabill / Other

0 Future Consideration
2 Vote

Saving Unfinished Payment Information

I really miss being able to save payments and payment information in a batch, so that I could finish EOBs the next day.

Created 27 Jun 23:19

Therabill / Payments

0
5 Vote

attach referring physician to a case.

Occasionally we see patients that have 2 referrals from 2 different physicians. What we have to do now is manually change the referring physician in the client information so that it is billed to the insurance with the correct referring physician.

Created 08 Nov 19:20

Therabill / Billing

0 Planned
3 Vote

I need a designated PT fitness evaluation choice.

I am a physical therapist providing fitness services as a strengthening and conditioning specialist, I need a physical therapy evaluation specifically for this population, ie, Physical Therapy fitness evaluation. The current choices for physical t...

Created 09 Apr 19:33

EMR / Documentation

0
3 Vote

If a patient has multiple cases in WebPT, Therabill should be the exact same

We have patients who come to PT for more than one issue with more than one insurance. In WebPT, we can separate those cases but in Therabill, they combine them. We've even tried making two separate accounts only to have Therabill combine them. Thi...

Created 08 Apr 14:06

Therabill / Billing

0 Future Consideration
4 Vote

Update standardized tests

There is no LEFS. For Oswestry, the way the form is laid out in WebPT 1.0 (list all answers and click on the patient's answer) is faster to fill out than doing the drop down options.

Created 21 Jan 23:38

EMR / Documentation

0 Planned
3 Vote

Report for % of clean claims

able to assess your billing personnel performance

Created 07 Apr 20:35

Therabill

0 Future Consideration

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

Specify time that communications are sent

Productivity Fix

Can you please put a change in where the default time range (IE: when you put session it makes it 1 hour). can you have a default setting to 30 minutes?

Provide trainings around mental health in addition to PT

Saving Unfinished Payment Information

attach referring physician to a case.

I need a designated PT fitness evaluation choice.

If a patient has multiple cases in WebPT, Therabill should be the exact same

Update standardized tests

Report for % of clean claims

Filter by status

Filter by category

Identify yourself with your email address

Specify time that communications are sent

Productivity Fix

Can you please put a change in where the default time range (IE: when you put session it makes it 1 hour). can you have a default setting to 30 minutes?

Provide trainings around mental health in addition to PT

Saving Unfinished Payment Information

attach referring physician to a case.

I need a designated PT fitness evaluation choice.

If a patient has multiple cases in WebPT, Therabill should be the exact same

Update standardized tests

Report for % of clean claims