WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

Tab for refunds

a way to find refund for customers after accounts are settled for overpayment

Created 02 Nov 16:54

Therabill / Other

0
2 Vote

To be able to change the end date of a recurring session

I believe it would be extremely beneficial and time saving if Therabill would allow the end date of a recurring session to be changed, rather than entering all new sessions for extensions. This would save me many hours as a scheduler!

Created 06 Oct 21:34

Therabill / Billing

0
2 Vote

Statement Reflects Expected Rates

We used a previous program called Chirotouch. In this software the patient statement would reflect the anticipated collection for the patient based on fee schedules, deductible, co-insurance and copay. This allowed us to collect the balance for th...

Created 06 Oct 17:59

Therabill / Patient Statements

1
1 Vote

Scroll with drag and drop of appointments

When in a weekly view of the schedule and wanting to move an appointment from the morning to the afternoon, I want to be able to drag and drop the appointment to where I intend to place it but the full day does not display on my screen and it will...

Created 01 Nov 04:47

EMR / Scheduler

0 Future Consideration
3 Vote

We need a bounce back on email statements that let's us know when email was not delivered.

As more patients switch to email option for billing we need to get notice if email is incorrectly entered or no longer accepting emails. Email billing saves the paper, saves us the postage and saves the patient lost mail and mail table build up. T...

Created 07 Sep 15:13

Therabill / Billing

0
2 Vote

Why does updated WPT insurances not consistently cross to Therabill?

We update insurance information in web pt and only sometimes does it cross over to Therabill. I.E. changed patient from Triwest to Veterans Affairs, updated the auth, several days later went to file a claim, and the Therabill side still showed the...

Created 02 Oct 20:05

Therabill / Billing

0
2 Vote

Entering patient info and special characters

This is a small request, but scheduling staff is asking if WebPT would consider allowing special characters such as "&" when they are entering 2 parents names into the pt demographic information. It is a short key....but all time matters doesn...

Created 01 Oct 16:49

EMR / Other

0 Future Consideration
2 Vote

Report Matching - EMR and Billing

Still relying on all RF reports for to understand our metrics – and these are not always accurate because not fully integrating with data in WebPT. We don’t really know if we are measuring the right data since numbers don’t match between RF/WebPT

Created 30 Sep 04:48

Analytics

0
1 Vote

Charges per case

I am working on one of our patients that she came into us for one issue under an auto accident with her attorney needing to know total charges for this issue. the patient also started seeing us under her personal insurance for a different issue. i...

Created 28 Oct 21:13

Therabill / Other

0 Future Consideration
1 Vote

Allowing rendering provider to be billed under PT or PTA on a case by case basis or by allowing 2 of the same insurance companies to be added (one for commerical plans and one for medicare plans).

As of recent, BCBS has added Medicare Advantage claims in the state of KS - both of which are billed to the same payer ID. The Medicare Adv. plans are required to follow WPS Medicare part B rules when it comes to which rendering provider is on the...

Created 28 Oct 14:43

Therabill / Billing

0

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

Tab for refunds

To be able to change the end date of a recurring session

Statement Reflects Expected Rates

Scroll with drag and drop of appointments

We need a bounce back on email statements that let's us know when email was not delivered.

Why does updated WPT insurances not consistently cross to Therabill?

Entering patient info and special characters

Report Matching - EMR and Billing

Charges per case

Allowing rendering provider to be billed under PT or PTA on a case by case basis or by allowing 2 of the same insurance companies to be added (one for commerical plans and one for medicare plans).

Filter by status

Filter by category

Identify yourself with your email address

Tab for refunds

To be able to change the end date of a recurring session

Statement Reflects Expected Rates

Scroll with drag and drop of appointments

We need a bounce back on email statements that let's us know when email was not delivered.

Why does updated WPT insurances not consistently cross to Therabill?

Entering patient info and special characters

Report Matching - EMR and Billing

Charges per case

Allowing rendering provider to be billed under PT or PTA on a case by case basis or by allowing 2 of the same insurance companies to be added (one for commerical plans and one for medicare plans).