WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

Alert when using a special character

When creating a patient in the EMR and using a special character such as the & sign on a case, can an alert be shown letting the user know that the special character may cause information not to integrate over into WebPT Billing correctly? Thi...

Created 20 Apr 19:45

EMR / Front Office

0 Future Consideration
1 Vote

Notification of matching Name and DOB in an already existing account.

We had a client call in to schedule and when we added their Name and DOB WEBPT did not notify that the info was matching to an existing account. Now we have two accounts for one patient. I have inactivated the newest account but I recall before WE...

Created 20 Apr 18:23

Analytics / Other

0
1 Vote

2-STEP VERIFICATION

Due to modern day cyber theft. Added security is of utmost importance, especially in HealthCare. There is so much patient medical & financial information recorded and saved within your website, that to apply 2 step verification as an option to...

Created 20 Apr 15:21

Therabill / Other

0 Future Consideration
1 Vote

Run a report of patients with exclude from batch billing

This would be helpful to run reports monthly and work these balances and complete what needs to be done for them.

Created 19 Apr 13:56

Therabill / Reporting

0 Future Consideration
1 Vote

Needs to Create Claim Notes in Specific Date of Service

I am working on AR Claims, where I have to enter the Note in each claim in each date of service. And I have to do this multiple times means I have to entered multiple notes in single date of service while doing follow up on claims. And I also want...

Created 19 Apr 13:39

Therabill / Claims

0 Future Consideration
1 Vote

Highlight the background of TODAY's date.

It would be helpful to have today's date a different background color behind the appointments. It's too easy to get lost in the calendar when every week looks the same.

Created 18 Apr 15:24

EMR / Front Office

0 Future Consideration
1 Vote

Add User to patient reports to identify who created appointments

This is key so as mistakes in scheduling arise, we are able to identify who scheduled the appointment and train accordingly.

Created 16 Apr 00:48

Analytics / Other

0
2 Vote

Please provide immediate "receipt" or confirmation number or something for client when portal payment is made.

When clients make a portal payment, there is nothing immediately shown that confirms that the payment was made, accepted, processed. went through etc.... My clients have gotten confused and then made a second payment thinking the first didn't go t...

Created 12 Sep 17:49

Therabill / Payments

0
2 Vote

A refresh button that doesn't take you back to the home page

Refresh button to renew the information you're viewing such as updating a report.

Created 11 Sep 16:16

Therabill / Billing

0
1 Vote

era balance

No description provided

Created 14 Apr 02:08

Therabill

0

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

Alert when using a special character

Notification of matching Name and DOB in an already existing account.

2-STEP VERIFICATION

Run a report of patients with exclude from batch billing

Needs to Create Claim Notes in Specific Date of Service

Highlight the background of TODAY's date.

Add User to patient reports to identify who created appointments

Please provide immediate "receipt" or confirmation number or something for client when portal payment is made.

A refresh button that doesn't take you back to the home page

era balance

Filter by status

Filter by category

Identify yourself with your email address

Alert when using a special character

Notification of matching Name and DOB in an already existing account.

2-STEP VERIFICATION

Run a report of patients with exclude from batch billing

Needs to Create Claim Notes in Specific Date of Service

Highlight the background of TODAY's date.

Add User to patient reports to identify who created appointments

Please provide immediate "receipt" or confirmation number or something for client when portal payment is made.

A refresh button that doesn't take you back to the home page

era balance