WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

9 Vote

Lost Patient Log: See who is not scheduled out

To add to the lost patient log, be able to see who is not scheduled out beyond that week so we can capture those patients before a 2 week period has passed.

Created 11 Aug 21:39

Analytics / Visits

0 Future Consideration
4 Vote

Balance due on schedule preview

Our front desk uses the schedule as the "home page" and they do not often use the dashboard. Would be helpful to see the client balance due when hovering over the session on the schedule (along with the insurance policy to know if they have Medica...

Created 24 May 02:51

Therabill / Payments

0 Future Consideration
8 Vote

Missed Note Indicator in Chart

When in a chart SOAP 2.0 or 1.0 I want to know all the notes that need to be written for that specific patient. It is cumbersome to have a missed notes report open in Analytics for 2.0 or the Dashboard Missed Notes report for 1.0. These are slow t...

Created 08 Dec 03:18

EMR / Documentation

0 Future Consideration
2 Vote

Notification of editing an already sent claim

If a claim has been sent to insurance and someone goes in and edits the codes, i feel a pop up that warns that this claim was already sent to insurance with the current edits, are you sure you want to continue, would be most helpful

Created 09 Feb 20:10

Therabill / Claims

0 Future Consideration
2 Vote

Deactivate Insurance that has just flowed over from WebPt

WepPt has implemented a feature where you can auto check benefits on a patient when you enter their insurance information. With this feature the insurance info is flowing instantly to therabill before we are completely sure of benefits. If the inf...

Created 09 Feb 20:07

Therabill / Billing

1 Future Consideration
10 Vote

flagging sessions for follow up.

It would be awesome if we could 'flag' sessions to create a 'to do' list for follow up. This would allow you to work through a pile of remittances without losing traction...

Created 15 Mar 20:14

Therabill

3 Future Consideration
7 Vote

Change organization of "upcoming appointments" to be more disability friendly

Many of my patients have brain injuries, and have difficulty reading the "upcoming appointments" feature, leading to frustration and missed appointments. For example, the schedule does not indicate the length of appointment, and is difficult to re...

Created 13 Apr 18:14

EMR / Scheduler

0 Future Consideration
3 Vote

Auto Fill Drop Down in Batch Ins Payment

Have a "main" drop down in the header that would allow me to default the session status for all lines updated, rather than 1 at a time. To be able to select "close session" once instead of 50 times would be helpful.

Created 26 Sep 17:08

Therabill / Payments

0 Future Consideration
2 Vote

video chat help

It would seem more friendly on some issues to be able to video chat with some of the customer service reps. Some of the videos cut out and skip words.

Created 06 Feb 21:15

Therabill / Other

0 Future Consideration
8 Vote

Patient Balance Aging Report

Patient balance aging reports help administration to evaluate our patient balance collections process. Without this tool, it is nearly impossible to see how effective we are at collecting balances due from patients. This is a very basic report in ...

Created 11 Nov 14:23

Therabill / Reporting

0 Future Consideration

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