WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

I want to be able to see a completed schedule even if the therapist is removed from schedule.

It would be great if I could look back at past schedules and see the completed schedule. When a therapist leaves it removes that visit from the schedule making it difficult to compare week to week. I don't need the name of therapist, just that we ...

Created 17 Sep 14:37

Therabill / Usability

0
1 Vote

Co-payment statements need to automatically be saved to "Filing"

All your other billing statements and ledgers get automatically saved to "Filing". For some reason your co-payment statements do not. This is a problem when I want a copayment statement saved so that the client can see it on their patient portal. ...

Created 12 Sep 17:54

Therabill / Billing

0
1 Vote

provide ability to set up every 2 weeks on recurring appointments

In psychotherapy, it's not uncommon to move client into having sessions every 2 weeks.

Created 10 Sep 21:50

Therabill / Usability

1
1 Vote

Ability to control what payments are used to cancel out balances owed.

It would be helpful to control what payments are used to fill open balances in situations where a patient has money available in their account, rather than having the system automatically tie the oldest payments to the balance i’m trying to close ...

Created 09 Sep 20:56

Therabill / Payments

0
1 Vote

Notes/Description line added to credit card payment window

It would be helpful to have a payment notes section in the window where credit card payments are processed. Payments are often taken at the front desk, not by the person in charge of billing. We sometimes take payments for more than one item (I.e....

Created 09 Sep 20:19

Therabill / Payments

0
1 Vote

Video pop ups

Please stop the videos from continually popping up when trying to move around the program

Created 03 Sep 12:43

Therabill / Usability

0
1 Vote

Payment Plan

It would be incredibly nice to have a payment plan option where a client can set up to pay $50 or $100 per month and Therabill would be able to keep up with posting payments + invoices to keep up with plan. Many of our clients face a high deductib...

Created 30 Aug 21:13

Therabill / Payments

0
1 Vote

Allergies field on contact record

our office is in the process of discontinuing physical charts. we need a way to indicate on the client record that the client has allergies that will be noticeable.

Created 30 Aug 18:51

Therabill / Usability

0
1 Vote

bi weekly occurrence for scheduling clinets

Our practice has several clients who come to us on a bi weekly basis. therabill only allows to set occurrence for weekly and monthly.

Created 30 Aug 12:26

Therabill / Usability

0
1 Vote

Create a place to invoice and collect payment for medical records requests

We frequently receive requests for medical records which there is a fee schedule that is established by state. We would find it beneficial to be able to invoice and apply payments from third parties for things other than medical expenses such as m...

Created 29 Aug 18:04

Therabill / Payments

1

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