WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

3 Vote

Make the Electronic Claims Error Expandable and Sortable

Often times the Electronic Claims Area contains a lot of names and it would be very helpful if you could drag the edges to enlarge the area, allowing the user to see more of the content at one time. Also, enabling the user to sort by client would ...

Created 31 May 05:06

Therabill / Billing

0 Future Consideration
5 Vote

Remove or Rename Old Payer ID's that are not in use

We are in the onboarding process and there seem to be a lot of old Office Ally insurances/payer ID's that are available for mapping the insurances to. It would be very helpful to remove all the old and inactive insurance payer ID's or at least add...

Created 03 Oct 01:49

Therabill / Billing

0
1 Vote

When Changing Client name in payments, Make it Mandatory to Change Insurance Company

At the moment, in COB payments, when you enter an insurance company, it remains until changed but does not appear in the "Insurance Company Box" after entering the client's first payments. Would it be possible for the Insurance Company name to app...

Created 25 Jan 18:29

Therabill / Payments

0 Future Consideration
4 Vote

Sort Clients by "Recently Added"

Please allow a function to sort the client list by order of 'recently added' or sort by added date to see who has been added to the system each day. Makes other tasks easier for staff to know when the clients are added.

Created 28 Jul 12:11

Therabill / Reporting

0
4 Vote

Claim numbers easily found

Please make claim numbers easier to find everywhere in Therabill. Takes way too long to go find it when we all know it is what we need to check on a claim.

Created 26 Jul 18:34

Therabill / Billing

0
3 Vote

straight forward rejection reason

Please use normal words to describe what the rejection was. There us a lot of time wasted trying to figure out what it is.

Created 19 May 15:48

Therabill / Claims

0 Unlikely to Implement
4 Vote

Report for average payment received per therapist for a certain date range

Is there any way to get a report for average payment per therapist for a visit. I see a average charge per visit but would like to get actual payment received per visit.

Created 14 Jul 19:06

Therabill / Reporting

0
3 Vote

Supporting Excludes 1 and Exclues 2 rules

With the April 2022 update, I have had approximately 90 claims deny over the last month due to these exclusions-- it would be very helpul in therabill could flag these prior to submission and notify the provider of the exclusion.

Created 11 May 18:38

Therabill / Claims

0 Unlikely to Implement
3 Vote

Sequestration

How about a box to subtract sequestration from the benefit amount? Right now we have to calculate by hand!

Created 09 May 19:29

Therabill / Claims

0 Future Consideration
3 Vote

Create a check box on ERA screen to "show ERA's that have not been applied"

There are some payers that the ERA appears much later than the date of ERA. This leaves it far down the ERA list and it can be missed unless you periodically scroll backwards to check for "red" in the list.

Created 09 May 17:46

Therabill / Payments

0 Future Consideration

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