WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

4 Vote

Sort Clients by "Recently Added"

Please allow a function to sort the client list by order of 'recently added' or sort by added date to see who has been added to the system each day. Makes other tasks easier for staff to know when the clients are added.

Created 28 Jul 12:11

Therabill / Reporting

0
5 Vote

Remove or Rename Old Payer ID's that are not in use

We are in the onboarding process and there seem to be a lot of old Office Ally insurances/payer ID's that are available for mapping the insurances to. It would be very helpful to remove all the old and inactive insurance payer ID's or at least add...

Created 03 Oct 01:49

Therabill / Billing

0
4 Vote

Claim numbers easily found

Please make claim numbers easier to find everywhere in Therabill. Takes way too long to go find it when we all know it is what we need to check on a claim.

Created 26 Jul 18:34

Therabill / Billing

0
3 Vote

straight forward rejection reason

Please use normal words to describe what the rejection was. There us a lot of time wasted trying to figure out what it is.

Created 19 May 15:48

Therabill / Claims

0 Unlikely to Implement
1 Vote

Adding a case filter for payment custom reports

When creating a payment custom report for a patient who has multiple cases on file, the report automatically adds the diagnosis for the initial case for the patient. For records purposes it would be helpful if the diagnosis codes match the DOS for...

Created 04 Jan 16:45

Therabill / Reporting

0 Future Consideration
4 Vote

Report for average payment received per therapist for a certain date range

Is there any way to get a report for average payment per therapist for a visit. I see a average charge per visit but would like to get actual payment received per visit.

Created 14 Jul 19:06

Therabill / Reporting

0
3 Vote

Supporting Excludes 1 and Exclues 2 rules

With the April 2022 update, I have had approximately 90 claims deny over the last month due to these exclusions-- it would be very helpul in therabill could flag these prior to submission and notify the provider of the exclusion.

Created 11 May 18:38

Therabill / Claims

0 Unlikely to Implement
3 Vote

Sequestration

How about a box to subtract sequestration from the benefit amount? Right now we have to calculate by hand!

Created 09 May 19:29

Therabill / Claims

0 Future Consideration
3 Vote

Create a check box on ERA screen to "show ERA's that have not been applied"

There are some payers that the ERA appears much later than the date of ERA. This leaves it far down the ERA list and it can be missed unless you periodically scroll backwards to check for "red" in the list.

Created 09 May 17:46

Therabill / Payments

0 Future Consideration
3 Vote

Responsible Party

It would be nice to have the responsible party of a minor cross over from WebPT to Therabile. I find that I have to add the responsible party after printing statements then reprint said statement.

Created 04 May 14:36

Therabill / Patient Statements

1 Future Consideration

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