WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

2 Vote

Make it easier to enter paid information into Medicare claims that are secondaries.

Whenever we're billing Medicare care claims that are secondary, we almost always get this denial: "Based on entitlement to benefits. Usage: If adjustment is at the Claim Level, the payer must send and the provider should refer to the 835 Insurance...

Created 29 Sep 15:18

Therabill / Billing

0
1 Vote

out of network remark

No description provided

Created 26 Oct 15:20

Therabill

0
3 Vote

Balance Alerts

To alert when a patient has a balance. It would be nice if we could set a threshold, ie: an alert when patient balance reaches more than $100.

Created 25 Aug 16:46

Therabill / Billing

1
4 Vote

Report for Claim Numbers

It would be beneficial to have a report that can be ran that have the claim numbers listed in relation to the client, and date of service.

Created 22 Jul 16:01

Therabill / Reporting

0
3 Vote

I would like to run a report based on diagnosis code

I would like to run a report based on diagnosis code for data collection and research purposes

Created 21 Aug 00:14

Therabill / Reporting

0
5 Vote

Batch Payment Edits of Dates, Payment type, Check Numbers, and Session Actions

Tedious to make any correction on payments that have been posted such as a check #, date, type of payment received, or to correct an Action in batch payments and ERA's. We are required to individually select each patient included in the payment an...

Created 17 Jun 22:50

Therabill / Payments

1
5 Vote

Patient Statements

I have received numerous complaints from patients regarding their emailed statements. Most of our patients review their statement when it arrives and then pay their bill later in the week. However, when they go back to pay their bill later in the ...

Created 10 Jun 13:30

Therabill / Patient Statements

1 Future Consideration
5 Vote

Bring back Provider Pay Stubs

Our clinic has used the pay stub feature since we started with Therabill 6.5 years ago and have just recently run into the issue of this being a deprecated feature. Something within the feature malfunctioned and support made us aware that therabil...

Created 07 Jun 17:41

Therabill / Usability

0 Unlikely to Implement
2 Vote

Preferred name

Please add a preferred name to demographics

Created 15 Sep 22:06

Therabill / Patient Statements

0 Future Consideration
4 Vote

Adding HIPAA/PHI disclosure in the Contact Us section

When selecting the Contact Us option in Therabill, it does not state that the email is not secure. Can you add information regarding HIPAA compliance and to not use PHI? It may help to make it a little clearer to not send patient information.

Created 07 Jul 23:12

Therabill

0

WebPT may use your submission for any purpose without obligation or restriction of any kind.

WebPT Terms and Conditions WebPT Privacy Policy