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Our patients purchase supplies such as Pulleys and Biofreeze from us. When they pay we enter the payment in WebPT with the supplies payment type if they wish to get a receipt. These are flowing into Therabill as a patient payment and we have to remember to go in the next day and delete that payment so that it does not apply to a visit copay.
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In the WebPT EMR, you can use the Clinic Settings to indicate which types of payments you want to flow over into Therabill. Simply uncheck the Supplies option and these payments will not transmit.
https://help.emr.webpt.com/article/959-clinic-settings#billing%20settings
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In Webpt 1.0 there is no option to check off copay, coinsurance, deductible payments to flow over to Therabill like WEBPT 2.0 has. Can you please add that option so our supplys and Gym patient payments do not post automatically into therabill from webpt. we should be able to check off other or supplies in BILLING APPLICATION SETTINGS that WEBPT 2.0 has, Webpt 1.0 w/ therabill does not have this option.
How about a straight up retail solution? A way to have an inventory that gets reduced when items are sold as well as a way to keep the payments from going into a patient's general credit balance?
YES! Internal payments should not flow through. Isn't there a way to have anything processed as internal or other not connect to Therabill?
agreed if labled under other than copay is should not transfer