Unassigned patient payments

Instead of the process of assigning patient payments to clear out a DOS after the insurance payment has been posted, why not have Therabill on a nightly basis allocate patient payments to open balances so these balances do not show as an open balance when the patient payment has been made and is sitting in unassigned?

Guest
Nov 4 2019

Therabill / Payments

Comments (2)

Attach files

Enter a subject

Guest commented

January 14, 2020 17:18

I wouldn't want this to be done automatically. There are some cases when it isn't appropriate. Could be waiting to see what the insurance is going to pay and then may need to refund the patient. Sometimes, it is unclear as to the percentage the insurance is going to pay, we collect what we think the patient's responsibility will be, but it doesn't always match.

×
Attachments Open full size
Guest commented

December 27, 2019 15:07

A most excellent suggestion.

×
Attachments Open full size

WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Unassigned patient payments

Related ideas

Unassigned patient payments

Attachments Open full size

Attachments Open full size

Identify yourself with your email address

Related ideas