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in tx under lpc rules we have to document every cl contact. we have admin staff and when cls call they are able to send us a message but these messages do not go into the cl record. So under this system we have to copy and paste the message open up the patient record and record a note for every phone contact. we have to record all call to cls from us and conversely all call from them. This can be tedious under this system. If the admin staff could either make notes into the record or better yet if the messages could be made into a note from the message center that would be amazing.
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Hello, and thanks for your feedback! This is a feature that we don’t currently have planned, but may consider in the future. We’ll make sure to let you know if this feature is delivered. In the meantime if you have any further questions feel free to leave a comment or contact WebPT Support using support@webpt.com.
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