WebPT Ideas and Discovery

I want to be able to resubmit a claim to a new primary insurance without a paid amount in Box 20. Ex I'm trying to bill workers comp primary but there's a paid amount in box 20 from the commercial insurance. Workers Comp is giving me a hard time and denying because of this. I do not want to refund the commercial insurance until workers comp does in fact pay. Your help desk tells me the only way to do this is to delete and repost the payment which is way too many extra steps.