Setting for appointment reminders to use | WebPT Ideas and Discovery

Setting for appointment reminders to use preferred name

Clients have expressed being triggered and upset about the use of deadnames/legal names in appointment reminders. It would be helpful to have an option to allow preferred names.

Guest
Jul 10 2024
Future Consideration

Therabill / Other

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Guest commented

05 Mar 19:01

I agree this would be VERY helpful. Our practice has a lot of transitioning clients that have not yet changed their legals names. I would appreciate if the preferred name was used for scheduling, reminders, and emails.

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Setting for appointment reminders to use preferred name

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