WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

Client Statement Balance Report

Please give us an option to choose a client class so we can separate the states. We have different billers for each state and it is very time consuming to have to sort through a state that you are not responsible for.

Created 08 Jun 00:01

Therabill / Patient Statements

0
1 Vote

Add DOB next to patient name when to searching in the Client Billing Statement fields

We have multiple patients with the same name its hard to know which one to choose when we can't see their DOB. Adding the DOB next to patient name when to searching for a patient in the Client Billing Statement fields would eliminate populating th...

Created 03 Jun 19:04

Therabill / Patient Statements

0 Future Consideration
1 Vote

View Only Account is pointless

The view only account doesn't allow a front office staff to view what payments are unassigned. If it's view only why would this not be viewable. It essentially nullifies the purpose of view only if they can't see information pertinent to payments ...

Created 01 Jun 13:56

Therabill / Patient Statements

0
1 Vote

Have the case show on client balance statement.

No description provided

Created 11 Feb 19:46

Therabill / Patient Statements

2
1 Vote

Accurately calculating the aging history on client statements to reflect "Age from first client statement" rather than first insurance invoice date or DOS.

The aging history on the client statements really need to be calculated based on the patient's statement history , not the overall invoice history. As I'm sure you may understand, it's incredibly concerning and frustrating for the client to receiv...

Created 14 Jan 12:14

Therabill / Patient Statements

1
1 Vote

name of patient on second page of billing statement

It would be helpful if the patient's name was on the second page of a billing statement.

Created 03 Nov 17:57

Therabill / Patient Statements

1 Planned
1 Vote

Fix the remittance address with LOGO location and recenter for windowed envelopes

The new client balance statement remittance return address with logo is non-standard for businesses. Logos typically never appear below the company name. Typically above, left or sometimes left. The older statement had the logo to the left of the ...

Created 02 Oct 21:49

Therabill / Patient Statements

0
1 Vote

Customization

The new statement format has not been the best for us. We had to drop our logo to make it work. If there could be a little more room for the users to customize it would be helpful. The print is so small in some areas it will be difficult for our p...

Created 24 Sep 22:03

Therabill / Patient Statements

0
1 Vote

Client Statement Update

The new update to the Client Statements does not fit the #9 envelopes we were using previously. Also, the location of the logo does not make sense as it is directly underneath the header now.

Created 11 Aug 15:20

Therabill / Patient Statements

0
1 Vote

Change in client invoice

We had just gotten printed paper for the client invoices when the change was made. Prior to making a change in how the remittance form looks, it would be appreciated if you let us all know that a change is coming so we will know not to make large ...

Created 03 Aug 19:21

Therabill / Patient Statements

0

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

Client Statement Balance Report

Add DOB next to patient name when to searching in the Client Billing Statement fields

View Only Account is pointless

Have the case show on client balance statement.

Accurately calculating the aging history on client statements to reflect "Age from first client statement" rather than first insurance invoice date or DOS.

name of patient on second page of billing statement

Fix the remittance address with LOGO location and recenter for windowed envelopes

Customization

Client Statement Update

Change in client invoice

Filter by status

Filter by category

Identify yourself with your email address

Client Statement Balance Report

Add DOB next to patient name when to searching in the Client Billing Statement fields

View Only Account is pointless

Have the case show on client balance statement.

Accurately calculating the aging history on client statements to reflect "Age from first client statement" rather than first insurance invoice date or DOS.

name of patient on second page of billing statement

Fix the remittance address with LOGO location and recenter for windowed envelopes

Customization

Client Statement Update

Change in client invoice