WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
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4 Vote

Allow patients to open their statement more than once

Many patients will have to call us to make a payment because they had already opened their statement before and cannot open it again. A lot of patients probably open the statement and then when they go make a payment later and cannot open the stat...

Created 06 Aug 23:02

Therabill / Payments

0
5 Vote

Batch Payment Edits of Dates, Payment type, Check Numbers, and Session Actions

Tedious to make any correction on payments that have been posted such as a check #, date, type of payment received, or to correct an Action in batch payments and ERA's. We are required to individually select each patient included in the payment an...

Created 17 Jun 22:50

Therabill / Payments

1
1 Vote

Report to see if a check has balance left due to payment was erased.

Once a check is applied, there is no Unapplied left. But if a payment is erased from a date of service from a patient, the check must show it is a payment left to be posted. There is no report to evidence this information globally.

Created 27 Sep 21:48

Therabill / Payments

0 Future Consideration
1 Vote

default zero cpt codes

We have 2 CPT codes we constantly zero out in payments and are never paid on them. It would be nice to go into the Fee Schedule and if the anticipated amount set to receive is 0, the system automatically closes or prefills this value when you are ...

Created 26 Sep 17:11

Therabill / Payments

0 Future Consideration
3 Vote

PAYMENTS POSTING TO BE SAVED AND CONTINUED AT A LATER TIME

SINCE ERA'S CAN NOT BE EDITED TO REFLECT ACCURATE METHOD OF RECEIPT, IT IS CAUSING MANY ERA TO BE MANUALLY POSTED. IT WOULD BE MORE CONVENIENT FOR A SMALL PRACTICE WERE EMPLOYEES ARE REQUIRED TO COVER MANY TASKS TO BE ABLE TO SAVE WORK AND CONTINU...

Created 12 May 16:10

Therabill / Payments

0
2 Vote

Saving Unfinished Payment Information

I really miss being able to save payments and payment information in a batch, so that I could finish EOBs the next day.

Created 27 Jun 23:19

Therabill / Payments

0
4 Vote

Unassigned Patient Payments

Our previous billing program had a Prepayment area for unapplied pmts. We were able to see dates and payment info within this area. Therefore when we applied payment, we could match the payment to the correct dos.

Created 14 Feb 16:16

Therabill / Payments

0
1 Vote

Archive ERA's in BULK

Archive is slow and it would be great to be able to archive several at one time or have it automatically archive once it is applied.

Created 24 Aug 21:53

Therabill / Payments

0 Future Consideration
5 Vote

apply copays to the date of service they were collected

when therabill applies a copay to the last open session - the bills print out with dates of service copays owed even tho the client has their receipt for that day that they paid - maybe having missed another date of service - very confusing for th...

Created 25 Oct 18:47

Therabill / Payments / Usability

1 Future Consideration
1 Vote

It would be nice if we could add notes to ERA files

It would be nice if we could add notes to ERA files, this way we would know why we flagged them and could notate each attempt at resolving the issue, etc.

Created 17 Aug 14:32

Therabill / Payments

0 Future Consideration

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